Brooke Byron
Williamson,NY
Summary
Attendant with proven customer service skills to meet the demands of a busy enterprise. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote safe procedures and create enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Messiah University Fitness Center Monitor, PrepU
Ogden, Kevin & Hansen-Kieffer, Kris
01.2023 - Current
- Ensured timely opening/closing procedures were followed routinely which contributed to smooth daily operations within the facility.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Set up promotional displays and equipment for special events and activities.
- Improved member satisfaction by providing exceptional customer service at the fitness center reception desk.
Front End Manager, Cart2Curb, Meals2Go
Wegmans
06.2019 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Maximized store efficiency by regularly analyzing performance metrics and adjusting processes accordingly.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
MBA - Business Adminsitration- Entrepreneurship
Messiah University
One College Ave., Mechanicsburg, PA05.2028
Bachelor of Science - Exercise Physiology
Messiah University
One College Ave., Mechanicsburg, PA05.2026
Skills
- Excellent Customer Service
- Scheduling appointments
- CPR Certified
- Variety of Fitness Specialization
- Efficency of Tasks
- Sales abilities
- Communication Skills
- Cash Handling
- Multitasking
- Detail Oriented
- Friendliness, Reliability, and Trust
- Networking
Accomplishments
- I graduated top ten of my High School class.
- I was Student Council President.
- I gave the closing speech at my graduation.
- I graduated High School with an Honors of Science and an Honors of Math.
- I was a member of the National Honors Society (NHS) for my junior and senior years of High School.
- Used Microsoft Excel to develop inventory Exercise Physiology testing procedures for NCAA athletes.
Affiliations
- Messiah University (MU)
- NCAA Athletics (NCAA)
- Applied Health Science (APHS)
- Department of Business (DB)
Timeline
Messiah University Fitness Center Monitor, PrepU
Ogden, Kevin & Hansen-Kieffer, Kris
01.2023 - Current
Front End Manager, Cart2Curb, Meals2Go
Wegmans
06.2019 - Current
MBA - Business Adminsitration- Entrepreneurship
Messiah University
Bachelor of Science - Exercise Physiology
Messiah University
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