Summary
Overview
Work History
Education
Certification
Timeline
Generic

Brooke Cantu

Houston,TX

Summary

Registered Nurse and Account Manager with a strong background in clinical care, SaaS platforms, and client relationship management. Proven success in delivering tailored training to healthcare professionals, mentoring peers, managing enterprise accounts, and collaborating cross-functionally to enhance digital health solutions. Emotionally intelligent, growth-driven, and committed to advocating for safer, more efficient care through technology.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

CareMetx (Previously PX Technology)
10.2024 - Current
  • Manage nationwide providers and enterprise accounts via a healthcare SaaS platform, ensuring client satisfaction and retention by efficiently triaging and resolving issues.
  • Lead project operations and collaborate cross-functionally to drive product adoption, contributing to a 20% increase in platform utilization.
  • Design onboarding curriculum and train new account managers, improving team onboarding efficiency by 50%.
  • Conduct virtual and in-person training for healthcare professionals to improve product engagement.
  • Represent the company at national medical conferences and cultivate strong relationships with key stakeholders and executive sponsors.
  • Utilize platforms such as Dynamics 365, DocuSign, Zoom, Canva, Adobe Acrobat Pro, and Microsoft Office Suite.

Business Development Executive

CareMetx (Previously PX Technology)
03.2024 - 10.2024
  • Consulted and educated providers and staff on integrated solutions and effectively demonstrated software programs through presentations to illustrate the potential for optimization.
  • Interviewed candidates and created a training program with resources on SharePoint to onboard and train new staff in person and virtually.

Business Development Representative

CareMetx (Previously PX Technology)
10.2023 - 03.2024
  • Identified qualifying potential clients on CRM and developed partnerships with specialty medical practices to improve clinic workflow for healthcare professionals and patients.
  • Answered phone calls, met targeted timelines for projects, and scheduled weekly appointments.

Neonatal ICU Nurse

CHI St. Luke’s Hospital-Baylor College of Medicine
03.2022 - 07.2023
  • Cared for patients regarding various disease processes, analyzed data, developed and implemented care plans, assessed outcomes, and documented updates in EPIC.
  • Collaborated with healthcare teams in fast-paced, high-pressure environments while adhering to HIPAA regulations.
  • Supervised and trained nurses by teaching medical terminology and clinical skills.

Acute Care Pediatric Nurse

Texas Children’s Hospital
10.2021 - 03.2022
  • Examined data and problem-solved to create a strategy to implement evidence-based practices.
  • Provided treatment for patients in the Epilepsy Monitoring Unit undergoing research trials.
  • Established therapeutic rapport, assessed family learning needs, addressed concerns, and delivered targeted education.

Intensive Care Unit Nurse

HCA Houston Healthcare Hospital
01.2021 - 06.2021
  • Utilized critical thinking and time management skills by organizing pertinent data and identifying goals to implement in the care plan.
  • Advocated for patients while providing culturally competent care and utilized timely care.

Education

Bachelor of Science - Nursing

Lamar University
Beaumont, TX

Certification

  • Registered Nurse (RN), Licensed by the Texas Board of Nursing
  • Provider Solutions Excellence in Quality Award (July 2025) – Recognized for outstanding client support and performance.

Timeline

Account Manager

CareMetx (Previously PX Technology)
10.2024 - Current

Business Development Executive

CareMetx (Previously PX Technology)
03.2024 - 10.2024

Business Development Representative

CareMetx (Previously PX Technology)
10.2023 - 03.2024

Neonatal ICU Nurse

CHI St. Luke’s Hospital-Baylor College of Medicine
03.2022 - 07.2023

Acute Care Pediatric Nurse

Texas Children’s Hospital
10.2021 - 03.2022

Intensive Care Unit Nurse

HCA Houston Healthcare Hospital
01.2021 - 06.2021

Bachelor of Science - Nursing

Lamar University

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Brooke Cantu