Brooke Coleman
Aviston,IL
Summary
I strive to provide excellent services to customers as well as associates. To have a job that is both challenging and rewarding
Overview
11
11
years of professional experience
Work History
Customer Service Salesperson
Basler Electric Company
Highland, IL
05.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Order entry, billing, past due
Customer Service Representative
Woods Basement Systems, Inc
Collinsville, IL
06.2021 - 05.2023
- Schedule appointments, confirm appointments, deal with customer issues
- Scheduling logistics
Manager
Downard Automotive
02.2014 - 02.2018
- Managed budgets, dealt with customer queries and complaints, scheduled appointments, completed weekly invoices, and oversaw pricing and stock
Education
High school diploma - COMMUNICATION
Edwardsville High School
05.2014
Skills
- Key Holder
- Retail Management
- Customer Service
Timeline
Customer Service Salesperson
Basler Electric Company
05.2023 - Current
Customer Service Representative
Woods Basement Systems, Inc
06.2021 - 05.2023
Manager
Downard Automotive
02.2014 - 02.2018
High school diploma - COMMUNICATION
Edwardsville High School