Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Craft

Davison,MI

Summary

Proficient optician assistant with a background in diagnostic testing and eye care equipment maintenance. Ability to quickly adapt to evolving technologies and clinical best practices. Strong interpersonal skills enhance patient trust and comfort, improving overall outcomes. Effectively managed patient scheduling and insurance processes, optimizing clinic efficiency and productivity.

Overview

4
4
years of professional experience

Work History

Optical Assistant

Hass Vision Center
12.2025 - Current
  • Verify patient insurance eligibility and coverage details for medical services.
  • Provide administrative support by scheduling appointments and managing patient records.
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.

Behavior Technician

MetroEHS Pediatric Therapy
12.2023 - 06.2025
  • Implemented individualized treatment plans for children with developmental disorders.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.

Host Trainer

CONDADO
04.2022 - 05.2023
  • Trained new hosts on customer service protocols and reservation systems.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Collaborated with management to identify training needs and address skill gaps.

Education

Master of Science - Health Administration

Southern New Hampshire University
Hooksett, NH
02.2027

Bachelor of Arts - Sociology

Wayne State University
Detroit, MI
05.2023

Skills

  • Customer service
  • Data collection and analysis
  • Progress monitoring
  • Appointment scheduling
  • Insurance verification
  • Patient record management

Timeline

Optical Assistant

Hass Vision Center
12.2025 - Current

Behavior Technician

MetroEHS Pediatric Therapy
12.2023 - 06.2025

Host Trainer

CONDADO
04.2022 - 05.2023

Master of Science - Health Administration

Southern New Hampshire University

Bachelor of Arts - Sociology

Wayne State University
Brooke Craft