Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Crossley

Angelica,NY

Summary

Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously.

Friendly, kind, caring

Reliable worker

Knowledgeable in skills

Customer Service

Overview

7
7
years of professional experience

Work History

Tanning Consultant

Tannah's Tanning Salon
01.2022 - Current
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Contributed to a clean and hygienic environment by maintaining cleanliness of tanning beds and rooms after each use.
  • Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
  • Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Preserved patient safety by following safety protocols.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Waitress

Sugardaddies Ice Cream & Grill
05.2017 - 09.2023
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Answered customers' questions, recommended items, and recorded order information.

Merchandise Associate

Marshalls
08.2021 - 01.2022
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Fostering a positive team environment.
  • Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Education

No Degree - Undeclared

SUNY College of Technology At Alfred
Alfred, NY
05.2025

Some College (No Degree) - Independent Studies

Jamestown Community College
Jamestown, NY

High School Diploma -

Scio Central School
Scio, NY
06.2021

Junior-Senior Year High School - Cosmetology

CA BOCES
Belmont, NY
06.2021

Skills

  • TanTrack Mastery
  • Social Media Platforms
  • Bed Cleaning Proficiency
  • Product Recommendations

Timeline

Tanning Consultant

Tannah's Tanning Salon
01.2022 - Current

Merchandise Associate

Marshalls
08.2021 - 01.2022

Waitress

Sugardaddies Ice Cream & Grill
05.2017 - 09.2023

No Degree - Undeclared

SUNY College of Technology At Alfred

Some College (No Degree) - Independent Studies

Jamestown Community College

High School Diploma -

Scio Central School

Junior-Senior Year High School - Cosmetology

CA BOCES

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Brooke Crossley