Wray Vallier
Normal
Summary
Dedicated Tanning Consultant focused on delivering exceptional service and coordinating appointments efficiently. Experienced in educating clients on tanning practices and maintaining a clean, welcoming environment to maximize sales opportunities.
Overview
7
7
years of professional experience
Work History
Tanning Consultant
The Ultimate Tan
Normal, IL
03.2023 - Current
- Provided expert consultations on tanning products and services to enhance customer satisfaction.
- Assisted clients in selecting appropriate tanning options based on skin type and desired results.
- Educated customers on safe tanning practices and product usage for optimal outcomes.
- Maintained cleanliness and organization of tanning equipment and retail space to ensure a welcoming environment.
- Conducted regular inventory checks and managed product displays to optimize sales opportunities.
- Implemented promotional strategies that increased client engagement and retention rates significantly.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Informed and demonstrated how to use tanning equipment to new clients.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Tanning Consultant Assistant Manager
SolarTan
Forsyth, IL
03.2022 - 02.2024
- Trained new team members on customer service standards and operational procedures to enhance efficiency.
- Collaborated with management to develop training materials aimed at improving service quality across the team.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
- Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
- Assisted in inventory management, ensuring adequate stock levels were maintained while minimizing wastage due to expired products.
- Maintained clean and stocked front counter area.
Sales Associate
Kohl's
Forsyth, IL
04.2019 - 05.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system to process transactions efficiently.
- Maintained store organization and cleanliness to ensure a welcoming environment.
- Collaborated with team members to achieve sales goals and promote teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Undecided
Eastern Illinois University
Charleston, Illinois, ILBachelor of Science - Environmental Science
Illinois State University
Normal, Illinois, IL05-2027
Associate of Arts -
Heartland Community College
Normal, Illinois, IL05-2024
High School Diploma -
Maroa-Forsyth High School
Maroa, IL05-2022
Skills
- Appointment scheduling
- Data entry
- Appointment coordination
- Business opening and closing procedures
- Customer service
- Cleaning and sanitizing
- Client relationship building
- Office organization
- Sales strategy
- Payment processing
- Client needs assessment
- Tanning equipment operation
- Product recommendations
Timeline
Tanning Consultant
The Ultimate Tan
03.2023 - Current
Tanning Consultant Assistant Manager
SolarTan
03.2022 - 02.2024
Sales Associate
Kohl's
04.2019 - 05.2020
No Degree - Undecided
Eastern Illinois University
Bachelor of Science - Environmental Science
Illinois State University
Associate of Arts -
Heartland Community College
High School Diploma -
Maroa-Forsyth High School