Microsoft
Brooke Davis
Fairbury,Illinois
Summary
Reliable communications specialist enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
AssuriCare
03.2022 - 06.2023
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Provided compassionate and patient-focused care to cultivate well-being.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Transported clients to and from medical appointments with safety and efficiency.
Customer Service Representative
Dave's Supermarket
03.2018 - 01.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Customer Service Representative
Rafferty's Unwind
04.2016 - 02.2018
Education
Bachelor of Arts - Organizational And Leadership Communication
Illinois State University
Normal, IL05.2024
Associate of Arts - General Studies
Heartland Community College
Normal, IL05.2022
Skills
- Meeting planning
- Decision-Making
- Personal Care Aide (PCA)
- Time-management
- Customer service skills
- Communication skills
- Microsoft Office
- Store maintenance
Software
Canva
Timeline
Elderly Caregiver
AssuriCare
03.2022 - 06.2023
Customer Service Representative
Dave's Supermarket
03.2018 - 01.2021
Customer Service Representative
Rafferty's Unwind
04.2016 - 02.2018
Bachelor of Arts - Organizational And Leadership Communication
Illinois State University
Associate of Arts - General Studies
Heartland Community College
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