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Hi, I’m
BROOKE ELLINGBURG
Healthcare
Conroe,TX
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Summary
Healthcare professional with experience coordinating specialty referrals, securing insurance authorizations, and supporting timely patient care. Skilled in communicating with patients and specialist offices to resolve insurance-related issues, maintain accurate EHR documentation, and ensure HIPAA compliance.
Overview
4
years of professional experience
Work History
Genesis Medical GroupSpring, TX
Referral Coordinator
05.2025 - Current
Job overview
- Secured insurance authorizations and verified referral requirements, preventing delays in specialty care.
- Coordinate specialty referrals from provider request through appointment scheduling, ensuring timely communication and follow-up.
- Serve as the primary patient contact for referral status, appointments, insurance requirements, and needed documentation.
- Review referral orders for accuracy and completeness; obtain missing documentation, medical records, and supporting information from clinical staff.
- Followed up with specialist offices, insurance representatives, and healthcare providers to resolve authorization, scheduling, and referral issues efficiently.
- Documented referral activity and patient communications in EHR, maintaining organized records and ensuring HIPAA compliance in a fast-paced primary care setting.
D & S Practice ManagementPorter Heights, TX
Medical Biller and Coder
08.2022 - 10.2024
Job overview
- Assigned ICD-10 and CPT codes to patient records to support accurate billing and reimbursement.
- Identified and resolved coding errors and claim discrepancies, enhancing collaboration with providers, insurance companies, and billing staff.
- Managed high volume of medical records, ensuring accuracy and timely claim submission.
- Reconciled coded data with billed amounts and aided in resolving claim denials, supporting revenue-cycle efficiency.
- Used EHR systems to access and code patient information while safeguarding protected health information in accordance with HIPAA regulations.
Education
New Caney High SchoolNew Caney, TX
High School Diploma
05-2019
University Overview
Additional Education: Lee College | Criminal Justice | 2019 - 2020
Skills
Referral Coordination Insurance Authorization Processing
Medical Billing ICD-10 and CPT Coding
Patient Communication EHR Documentation
Specialist Office Coordination HIPAA Compliance
Claims and Denial Resolution Time Management
Microsoft Office Medisoft Athena LeadingReach
Timeline
Referral Coordinator
Genesis Medical Group
05.2025 - Current
Medical Biller and Coder
D & S Practice Management
08.2022 - 10.2024
New Caney High School
High School Diploma
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteOn-SiteHybridLocation: Conroe, TX, USHouston, TX
Open to relocation: Yes