Brooke Fletcher
Atoka,TN
Summary
Versatile and results driven professional with expertise in client relations, sale promotions, and education. Skilled in streamlining processes, managing accounts, teamwork, and implementing problem solving solutions. Known for strong communication skills and adept at optimizing efficiency while delivering exceptional customer service.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Temp services
Impact Dental
Memphis, TN
03.2025 - Current
Dental Hygienist
Bellano Enterprise
Bartlett, TN
01.2024 - 02.2025
- Re-envisioned the client experience through practical yet innovative communication strategies, fostering loyalty, and generating referrals
- Designed system improvements to ordering and inventory responsibilities, including budgeting and strategic planning for cost-effective revenue
- Engaged in leadership meetings that promote ideas for improvement and team opportunities
- Identified new systems to increase profit and revenue without compromising the original vision for treatment acceptance
- Encouraged and obtained team advancement in new dental technology, including advanced dental lasers
Clinical Advisor
Crosstown Dental Group
Memphis, TN
08.2017 - 09.2023
- Instrumental in launching a brand-new office, establishing it as a modern, successful business from the ground up
- Systems and process development: designed and implemented operations and workflows from scratch to streamline clinical and administrative functions
- Research and implement strategic business growth models that contributed to rapid growth in client engagement
- Developed training models and regulatory operations for team members, ensuring high standards of customer service
- Interpreted and communicated work procedures and company policies to staff
- Coordinated with marketing, HR, and other departments to maintain the overall business productivity and brand presence
- Mentored a team of professionals, fostering a culture of creativity and open dialogue through brainstorming sessions and team meetings
Surgical Dental Hygienist
Periodontal Associates of Memphis
Memphis, TN
08.2016 - 09.2017
- Proficiency with dental surgical procedures, including LANAP and other complex periodontal surgery involving medically compromised patients
- Confident use of CAD/CAM systems
- Maintained high standards of infection control and compliance with industry regulations
- Ability to work effectively with surgeons, periodontist, and other dental professionals
- Preoperative and Post operative care including pain management to ensure patient comfort and recovery
Education
Bachelor of Science - Health Sciences
University of Tennessee Health Science Center
Memphis, TN05.2016
Skills
- Interpersonal and Leadership: experienced in training, mentoring, and guiding others with compassion
- Creative & Innovative thinking: proven ability to motivate and inspire teams by fostering an open minded environment and encouraging diverse perspectives
- Collaborative Communication: exceptional verbal and written communication skills Passionate about helping others with a positive and engaging viewpoint
- Digital and Media Savvy: skilled in using social media to craft compelling content for your brand or industry that resonate with audiences
- Adaptability and Agility: Quick to adapt, embracing change and turning emerging trends into creative opportunities
- Client- centered: Empathetic and intuitive in understanding client needs
- Sales and Persuasion: combining creative insight with strategic sales techniques that result in customer satisfaction, generate leads, and close deals efficiently for employers
Certification
- Board of Dentistry Dental License, 01/01/16, current
- Administration Of Nitrous Oxide, 01/01/16, current
- Administration of Local Anesthesia, 01/01/16, current
- AED/CPR, 01/01/16, current
- Diode Laser Training and Certification, 01/01/24, current
- Missions of Mercy
Timeline
Temp services
Impact Dental
03.2025 - Current
Dental Hygienist
Bellano Enterprise
01.2024 - 02.2025
Clinical Advisor
Crosstown Dental Group
08.2017 - 09.2023
Surgical Dental Hygienist
Periodontal Associates of Memphis
08.2016 - 09.2017
Bachelor of Science - Health Sciences
University of Tennessee Health Science Center