Brooke Gilbert
Marysville,WA
Summary
Knowledgeable barista with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrates abilities in coaching and upholding company standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Marysville, WA
09.2023 - Current
- Prepared high-quality beverages while ensuring consistency in taste and presentation.
- Managed customer transactions accurately, enhancing overall service efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new baristas on beverage preparation and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
Sales Associate
Adidas Outlet
Marysville, WA
11.2021 - 08.2023
- Merchandising and visual organization.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Biology
University of Washington
Bothell, WA06-2027
Associate of Science - Biology
Everett Community College
Everett, WA06-2025
High School Diploma -
Marysville Getchell High School
Marysville, WA06-2023
Skills
- Time management
- Cleanliness
- Safe food handling
- Friendly and outgoing
- Attention to detail
- Team player
Certification
- Washington State Food Workers Card: EXP 10/2027
Timeline
Barista
Starbucks
09.2023 - Current
Sales Associate
Adidas Outlet
11.2021 - 08.2023
Bachelor of Science - Biology
University of Washington
Associate of Science - Biology
Everett Community College
High School Diploma -
Marysville Getchell High School