Brooke Gilles
Indianapolis,IN
Summary
Strong leader and skilled Aquatics Professional focused on balancing safety and enjoyment for every activity. Talented in overseeing works, managing records and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freedom Springs Aquatics Manager
City of Greenwood/Greenwood Parks and Recreation
Greenwood, IN
02.2016 - Current
- Provided oversight and management of aquatic programs, activities, and services.
- Developed and implemented safety policies for the facility and pools.
- Coordinated staff training in lifeguarding and water safety.
- Certified staff in lifeguard training and CPR/AED.
- Scheduled employees to ensure proper coverage of shifts.
- Supervised daily operations at the aquatic center including swim lessons, lap swimming, diving boards, and water slides.
- Maintained accurate records of attendance, revenue, expenses, and inventory.
- Ensured compliance with local health codes and regulations related to aquatics operations.
- Ordered supplies and equipment as needed to support program activities.
- Conducted regular inspections of pool facilities to identify any maintenance needs or safety concerns.
- Collaborated with the Parks and Recreation team to organize special events such as family swim nights, adult only night swims, and exclusive rentals.
- Assisted with hiring new staff members by conducting interviews and evaluating candidates' qualifications.
- Monitored staff performance on a regular basis to ensure quality standards are met.
- Managed payroll functions for all aquatic center personnel including calculating hours worked and issuing paychecks.
- Maintained pool, pump room and environment, adhering to standards in safety, cleanliness and appearance.
- Initiated creative ideas and kept aquatic programs entertaining and refreshing.
Assistant Aquatics Director
Warren Central High School
Indianapolis, IN
03.2013 - 03.2016
- Assisted in the development of aquatics programs, including swim lessons and competitive swimming.
- Monitored pool operations to ensure safety standards were met.
- Organized staff schedules for lifeguards.
- Provided swim instruction to students in physical education classes during school hours.
- Conducted regular maintenance checks on pool equipment, such as filters, pumps, motors, lighting systems.
- Ensured compliance with health regulations related to pool operations and water quality testing protocols.
- Trained lifeguards in proper rescue techniques according to American Red Cross guidelines.
- Oversaw hiring processes for new staff members within the aquatics department.
- Assisted in coordinating logistics associated with hosting swim meets at the facility.
- Supervised staff during open swim hours to ensure safety protocols were followed.
- Performed safety drills and audits with monthly meetings and training.
Aquatics Intern
Indiana State University
Terre Haute, IN
- Developed and implemented aquatic programs, activities and special events.
- Trained and supervised lifeguards on proper water rescue techniques according to American Red Cross standards.
- Coordinated with other departments to provide a safe environment for patrons.
- Assisted in developing policies and procedures related to aquatics safety regulations.
- Ensured that all necessary certifications were up-to-date for lifeguards, instructors, coaches and volunteers.
- Assisted in aquatic programming and swim lessons, taught basic water safety and oversaw proper and safe use of swim equipment.
- Instructed American Red Cross lifeguard classes to the public.
- Organized and ran monthly in-services for the lifeguard staff and non-aquatic staff at the Student Recreation Center.
- Assisted in organizing safety drills for all staff at the Student Recreation Center.
Education
Bachelor of Science - Recreation And Sport Management
Indiana State University
Terre Haute, IN05.2014
Skills
- Emergency Response
- Staff Training
- Accident Prevention
- Guest Relations
- Facilities Management
- Conflict Resolution
- Attention to Detail
- Task Prioritization
- Coaching and Mentoring
- Customer Service
- Performance Management
- Event Planning
- Lifeguard Instructor
- CPR/AED Instructor
- Organization Skills
- Team Motivation
- Recruiting
- Problem Solving
- Operations Management
Certification
Ellis and Associates Lifeguard Instructor - March 6th, 2021 - March 6th 2023
Ellis and Associates Health and Safety Instructor - March 6th, 2021 - March 6th 2023
Affiliations
Member of Alpha Chi Omega at Indiana State University
- Joined in the fall of 2008 and went alum after fourth years in the sorority in the spring of 2012
- Collaborated in the organization of the annual philanthropy event which raised awareness on domestic abuse as well as raised funds for the Council on Domestic Abuse.
- Volunteered at local domestic abuse shelters in helping ready apartments for those moving in.
Timeline
Freedom Springs Aquatics Manager
City of Greenwood/Greenwood Parks and Recreation
02.2016 - Current
Assistant Aquatics Director
Warren Central High School
03.2013 - 03.2016
Aquatics Intern
Indiana State University
Bachelor of Science - Recreation And Sport Management
Indiana State University
Ellis and Associates Lifeguard Instructor - March 6th, 2021 - March 6th 2023
Ellis and Associates Health and Safety Instructor - March 6th, 2021 - March 6th 2023
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