Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Girard

Biddeford

Summary

Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in Medical Assistant role.

Overview

4
4
years of professional experience

Work History

Bay Bowls Associate

Bay Bowls
09.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Slide Attendant

Aquaboggan
07.2023 - Current


  • Maintained clean and organized slide areas for optimal guest experience.
  • Trained new Slide Attendants on proper procedures and park protocols, maintaining a high level of staff competence.
  • Participated in staff meetings to discuss ways of improving park operations and addressing any issues that arose during shifts.
  • Assisted in daily opening and closing procedures, keeping the park running smoothly throughout operating hours.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.

Target Style Team

Target
11.2023 - 06.2024
  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Contributed to a positive work environment through strong communication skills and teamwork efforts.
  • Supported team members during peak hours or staff shortages, demonstrating adaptability in various roles within the store environment.
  • Developed strong relationships with customers, resulting in repeat business and an enhanced shopping experience.
  • Promoted a welcoming atmosphere for all shoppers by engaging customers authentically upon entrance into the store space

TJ Maxx Associate

TJ Maxx
04.2023 - 07.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Front End Associate

Market Basket
10.2020 - 08.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Boosted customer loyalty, remembering regular customers' names and preferences.

Education

High School Diploma -

Biddeford Highschool
Biddeford, ME
06-2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Customer engagement
  • Complex Problem-solving
  • Relationship building
  • Oral communication
  • Customer service orientation
  • Cross-functional teamwork
  • Sales techniques

Timeline

Bay Bowls Associate

Bay Bowls
09.2024 - Current

Target Style Team

Target
11.2023 - 06.2024

Slide Attendant

Aquaboggan
07.2023 - Current

TJ Maxx Associate

TJ Maxx
04.2023 - 07.2023

Front End Associate

Market Basket
10.2020 - 08.2022

High School Diploma -

Biddeford Highschool
Brooke Girard