Brooke Glover
Orlando,FL
Summary
Dynamic team player with experience in child care and retail. Recognized for exceptional communication and problem-solving skills, contributing to enhanced customer satisfaction and child development outcomes.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Family Babysitter
Babysitting Service
Miami, FL
01.2023 - Current
- Communicated daily with parents to provide updates on children's progress and activities.
- Coordinated transportation for children to and from school and activities.
- Assisted with homework and educational tasks, promoting academic growth.
- Developed strong relationships with children, promoting trust and comfort.
- Took children out on walks or to playgrounds to encourage physical activity.
- Assisted children with completing homework and special assignments to improve academic performance.
Cashier
Publix
Miami, Florida
12.2021 - 05.2023
- Collaborated with team members to optimize store operations during peak hours.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Heath Sciences
University of Central Florida
Orlando, FL08-2026
Skills
- Child development
- Customer service
- Team collaboration
- Communication skills
- Time management
- Computer skills
- Supervision and leadership
Certification
CMAA
Timeline
Family Babysitter
Babysitting Service
01.2023 - Current
Cashier
Publix
12.2021 - 05.2023
Bachelor of Science - Heath Sciences
University of Central Florida