Brandon Gordon
Davenport,IA
Summary
Results driven Diesel Technician with expertise in equipment inspection and repairs. Known for fostering teamwork and improving service efficiency, ready to enhance operational workflows and drive customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Diesel Technician
Sadler Power Train
Davenport, IA
07.2021 - Current
- Conducted comprehensive diagnostics and repairs on drive trains, differentials, transmissions, steering, suspension, and electrical components to ensure optimal vehicle reliability.
- Conducted routine maintenance, troubleshooting mechanical issues to enhance equipment longevity.
- Utilized diagnostic tools to identify malfunctions, reducing repair time and improving service efficiency.
- Collaborated with team members to streamline workflow processes, enhancing overall productivity in the shop.
- Implemented safety protocols during repairs, promoting a safe working environment for staff and clients.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Maintained accurate records of repairs and services performed, ensuring compliance with industry standards.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Contributed to business growth by consistently receiving positive feedback from satisfied customers.
Lead Diesel Technician
Iowa 80 TA
Walcott, IA
05.2013 - 06.2021
- Supervised team of technicians, ensuring adherence to safety protocols and quality standards.
- Implemented streamlined processes for parts inventory management, improving accuracy and accessibility.
- Collaborated with management to identify areas for service improvement, driving customer satisfaction initiatives.
- Utilized diagnostic software to troubleshoot complex mechanical issues, increasing repair speed and precision.
- Maintained comprehensive records of repairs and maintenance activities to ensure compliance with regulatory standards.
- Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
- Fostered a culture of teamwork by effectively communicating with colleagues, management, and clients to ensure seamless operations within the workshop.
- Trained junior technicians in advanced repair techniques, fostering skill development and knowledge transfer.
- Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
- Provided exceptional customer service by thoroughly explaining repair needs and options to customers, leading to repeat business opportunities.
- Used specialized tools and equipment to diagnose and repair issues.
Supervisor
Slagles Grocery
Davenport, IA
09.2006 - 05.2013
- Supervised daily operations to optimize workflow efficiency and productivity.
- Trained and mentored team members on safety protocols and operational procedures.
- Collaborated with management to align departmental goals with overall business objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Basic GMAW, Production GMAW - Welding
Scott Community College
Davenport, IASkills
- Preventive Maintenance
- Workplace safety
- Troubleshooting skills
- Equipment inspection
- Performing repairs
- Steering and suspension
- Team collaboration
- Drivetrain components
- Clutch repair
Certification
Stemco wheel end procedures
freon R134A
teaching after treatment systems/ DPF
Federal DOT inspections since 2014
Landstar DOT certified 2015-2021
MEI airconditioning clinic 2014,2016,2022
Delco Remy electrical systems clinic 2016,2023
Bendix brakes & Wabco brakes clinic
trained on Allison and Eaton Fuller transmissions
Timeline
Diesel Technician
Sadler Power Train
07.2021 - Current
Lead Diesel Technician
Iowa 80 TA
05.2013 - 06.2021
Supervisor
Slagles Grocery
09.2006 - 05.2013
Basic GMAW, Production GMAW - Welding
Scott Community College