BROOKE GRUBER

· Assists in subpoena processing/creation, providing litigation assistance, event planning and coordination, strategic calendar maintenance, and performance measure tracking.

· Manages and creates posts for OIG public accounts including: GovDelivery, USPS OIG Blog, Twitter, Facebook, and LinkedIn

· Selected as an Ambassador on the USPS Student Cooperative Council, assisting in creating/planning events to educate and inform students on future OIG careers.

• Manages front office operations for the HR Service Center, in-processes all student employees, and leads special projects
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Handled employee inquiries and complaints regarding policy and benefits issues.
• Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.

• Serves as first line of communication for all new first-year and transfer students and family members
• Plans and prepares New Student & Family operations such as Carolina Family Weekend attended by over 4,800 Tar Heels
• Design programming to enhance new students' experiences through the duration of their first semester at UNC-Chapel Hill

• Established a program environment that promotes positive interactions with other children, youth, and adults
• Completed training modules in child development, child programming, and child abuse
• Assisted supervisor by completing administrative and clerical tasks for program.

• Provided the highest quality of customer service and sales support to all military members and their families
• Managed the checkout, specific sales area, specialty category, and customer service desk
• Managed returns, exchanges and refunds in accordance with store policy.