Boosted team productivity by implementing efficient project management strategies and streamlining communication processes.
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Streamlined operations support processes by implementing effective organizational strategies and tools.
Evaluated new technologies and tools for potential integration into the operations support framework, recommending solutions that led to increased efficiency.
Performed administrative duties and prepared operational procedures to assist operations support manager.
Crew Member
Trader Joe's
07.2022 - 01.2024
Provide the "WOW experience by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Became familiar with products to answer questions and make suggestions.
Accurately operated cash register to process customer payments.
Honors Collegiate Intern
Federal Bureau Of Investigation, FBI
06.2023 - 12.2023
Produce high-quality documents, spreadsheets and presentations for internal and customer-facing needs..
Maintained database systems to track and analyze operational data.
Processed FBI and contracting personal in and out of their job positions
Shadow various people in their active role
Participated in workshops and presentations related to projects to gain knowledge.
Gathered, organized and input information into digital database.
Collegiate Intern
Metropolitan Police Department
06.2022 - 12.2022
Produced high-quality communications for internal and external use.
Shadowed Operations
Participated in routine activities with the Crime Suppression Unit
Provided clerical support, addressing routine and unique requirements.
Analyzed problems, identified solutions and made decisions.