Brooke Gruss

• Cleaned residential spaces efficiently, ensuring high standards of cleanliness and client satisfaction.
• Utilized eco-friendly cleaning products to promote sustainable practices in home maintenance.
• Developed customized cleaning plans based on individual client needs and preferences.
• Managed scheduling and logistics for multiple clients, optimizing route efficiency for timely service delivery.
• Maintained inventory of cleaning supplies, ensuring adequate stock levels for uninterrupted operations.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.

Seasonal summer job.

• Trained new staff on food safety protocols and operational procedures.
• Maintained cleanliness and organization of food preparation areas.
• Operated point-of-sale systems to process customer transactions accurately.
• Monitored inventory levels and assisted in stock replenishment as needed.
• Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
• Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Collected data through surveys and interviews to ensure accurate demographic representation.
• Analyzed responses to identify patterns and trends in community needs.
• Collaborated with team members to streamline data collection processes for improved efficiency
• Conducted quality checks on collected data to maintain accuracy and integrity.
• Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
• Resolved any discrepancies in collected data by cross-referencing records and following up with respondents when needed.

• Operated assembly line machinery to ensure efficient production flow.
• Conducted quality inspections to maintain product standards and minimize defects.
• Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
• Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
• Operated various tools and equipment proficiently for faster product assembly without compromising quality.
• Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.

• Crafted unique cocktails and beverages tailored to customer preferences.
• Trained and mentored junior bartenders on beverage preparation and customer service standards.
• Managed inventory levels, ensuring timely ordering of supplies and minimizing waste.
• Developed and maintained strong relationships with regular patrons, enhancing customer loyalty.
• Resolved customer complaints swiftly, ensuring a positive dining experience for all guests.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

• Operated material handling equipment to efficiently transport packages within warehouse environment.
• Sorted and organized packages for timely distribution, ensuring adherence to safety protocols.
• Maintained accurate inventory records using warehouse management systems to track package flow.
• Collaborated with team members to optimize loading processes, reducing delays in dispatch schedules.
• Followed safety regulations to maintain safe work environment.
• Assembled, sealed, and loaded packages into correct trucks.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system to optimize table turnover and guest flow.
• Collaborated with kitchen staff for accurate menu knowledge and special requests.
• Maintained cleanliness of front-of-house areas to enhance guest experience.
• Monitored dining area to ensure timely service and guest satisfaction levels.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Prepped fruits and veggies for head cook.