Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Harrington

Grand Terrace,United States

Summary

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Overview

6
6
years of professional experience

Work History

IHSS Care Provider

California In-Home Supportive Services
Hemet
07.2023 - Current
  • Provided In Home Supportive Services (IHSS) caretaker services to elderly, disabled, and mentally ill clients in their homes
  • Prepared meals, cleaned and organized living spaces, and ran errands for clients
  • Assisted clients with mobility, including walking, standing, and transferring from one surface to another.

Customer Service Specialist

H&R Block
Riverside, CA
01.2024 - 04.2024
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.

Warehouse Worker

Amazon
01.2022 - 09.2023
  • Utilized RF scanner to track order information from picking through delivery
  • Operated forklift and other machinery to move freight, stock, and other materials in and out of the warehouse
  • Responsible for receiving, stocking, and selecting orders according to customer specifications.

Instructional Aide, SE

Riverside County Office Of Education
Riverside, CA
04.2024 - Current
  • Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.

General Service Worker

San Bernardino County Department of Public Health
01.2021 - 06.2021
  • Managed patient files, including filing, scanning, and retrieval of documents
  • Scheduled and confirmed patient appointments
  • Greeted patients and verified insurance information.

Student Office Assistant

University of Hawaii at Hilo
10.2018 - 05.2020
  • Coordinated and monitored student appointments and events
  • Greeted and assisted students in person and via telephone
  • Performed light clerical duties such as photocopying, faxing, and scanning documents.

Education

Bachelor of Arts - History

University of Hawaii At Hilo
Hilo, HI
12.2023

Skills

  • Compassionate Caregiving
  • Customer Relations
  • Call center experience
  • Classroom Organization
  • Conflict Resolution
  • Group and individual instruction

Timeline

Instructional Aide, SE

Riverside County Office Of Education
04.2024 - Current

Customer Service Specialist

H&R Block
01.2024 - 04.2024

IHSS Care Provider

California In-Home Supportive Services
07.2023 - Current

Warehouse Worker

Amazon
01.2022 - 09.2023

General Service Worker

San Bernardino County Department of Public Health
01.2021 - 06.2021

Student Office Assistant

University of Hawaii at Hilo
10.2018 - 05.2020

Bachelor of Arts - History

University of Hawaii At Hilo
Brooke Harrington