Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Herr

Charleston,SC

Summary

Talented entrepreneur bringing a strong record of accomplishments in building successful fitness industry businesses. Natural leader with a motivational approach to inspiring employee performance. Skilled at connecting with customers and cultivating brand loyalty.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Franchise Owner- Outdoor/Online Fitness Bootcamp

Camp Gladiator
Austin, TX
01.2019 - Current
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track.
  • Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success.
  • Cultivated strong relationships with customers via in-person connections and social media presence.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Consulted with customers to assess needs and propose optimal solutions.

Waitress

Brooklyn's Down South
Buda, Texas
09.2018 - 03.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.


Waitress

MOJO's On The Harbor
Bald Head Island, NC
04.2017 - 08.2018
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Hostess/Waitress

Island Way
Oak Island, NC
04.2012 - 09.2016
  • Greeted new customers, discussed specials and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Education

Bachelor of Science - Exercise And Sport Science

Guilford College
Greensboro, NC
05.2016

Bachelor of Science - Health Science

Guilford College
Greensboro, NC
05.2016

Minor - Psychology

Guilford College
Greensboro, NC
05.2016

Skills

  • G-Suite
  • Flexible and Adaptable
  • Self-Motivated
  • Dependable and Responsible
  • Teambuilding
  • Planning and Coordination
  • Decision-Making
  • Multitasking Abilities
  • Excellent Communication
  • Teamwork and Collaboration
  • Active Listening
  • Organization and Time Management

Certification

  • National Council on Strength & Fitness- December 2018
  • American Red Cross First Aid & CPR- February 2022
  • ISSA Nutritionist- June 2022

Timeline

Franchise Owner- Outdoor/Online Fitness Bootcamp

Camp Gladiator
01.2019 - Current

Waitress

Brooklyn's Down South
09.2018 - 03.2020

Waitress

MOJO's On The Harbor
04.2017 - 08.2018

Hostess/Waitress

Island Way
04.2012 - 09.2016

Bachelor of Science - Exercise And Sport Science

Guilford College

Bachelor of Science - Health Science

Guilford College

Minor - Psychology

Guilford College

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Brooke Herr