David Liggins
Tournament Administrator
Las Vegas,NV
Summary
Experienced Tournament Admin with over 5 years of experience in Esports. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Online Event Administrator
Esports Engine
Las Vegas, NV
02.2022 - Current
- Collaborated with team members to achieve target results.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Provided exceptional customer service to all players and escalated concerns where needed through dedicated Discord servers
- Worked in global events such as the Pokemon Unite World Championship Series & the World Series of Warzone.
- Used coordination and planning skills to achieve results according to schedule
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Increased player satisfaction by resolving issues
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Actively listened to players' requests, confirming full understanding before addressing concerns
Production Assistant
LVT Productions
Manning, SC
11.2020 - 02.2022
- Stayed alert, active and ready to respond to any request at any time using variety of available resources.
- Communicated with other team members via Discord to coordinated production activities.
- Moderated Twitch chat during live events & provided answers to the audience's FAQs.
- Shared and promoted all events through social media websites such as Instagram and Twitter.
- Worked with brands/organizations such as Finalmouse, Halo and Sentinels.
- Completed wide range of tasks to support operations
Esports Director
PayDay.GG
Manning, SC
06.2017 - 10.2018
- Created & executed tournaments in games such as Fortnite, League of Legends, Overwatch & CounterStrike: Global Offensive (CS:GO) through the company website's backend.
- Used Discord as the main hub for all events and related news & announcements.
- Used social media sites such as Facebook & Twitter to market and promote all PayDay events.
- Marketed PayDay to brands & organizations for potential partnerships and collaborative events.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used Microsoft Word and other software tools to create documents and other communications
- Improved operations through consistent hard work and dedication
- Developed team communications and information for meetings
- Developed and maintained courteous and effective working relationships
- Learned new skills and applied to daily tasks to improve efficiency and productivity
Education
Bachelor of Arts - Social Sciences
Allen University
Columbia, SC 08.2007 - 05.2012
Skills
Meeting planning
Timeline
Online Event Administrator
Esports Engine
02.2022 - Current
Production Assistant
LVT Productions
11.2020 - 02.2022
Esports Director
PayDay.GG
06.2017 - 10.2018
Bachelor of Arts - Social Sciences
Allen University
08.2007 - 05.2012
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