Brooke Hilbrands

• Demonstrates the ability to comprehend and execute assigned responsibilities with efficiency, consistency, and a commitment to exceeding expectations.
• Ensures accuracy and timeliness in data processing, overseeing the production, review, and documentation of quarterly results.
• Possesses a strong work ethic with the capability to operate independently and with minimal supervision.
• Skilled in analytical thinking and strategic decision-making, applying a methodical approach to problem-solving.
• A collaborative team player with outstanding interpersonal abilities, fostering a solution-oriented mindset in professional environments.

• Conducted PCR testing (manual and auto extractions/ micro-plating techniques) for Zika, Dengue Fever, Chikungunya, Influenza, Measles/ Mumps and Covid-19 in a BSL 3 enviornment.
• Worked with ABI thermal cycler, MagNa Compact, MagNa96 and MagNa32 analyzer.
• Adhered to safety protocols when working with chemicals (MSDS).
• Entered data for G2-V forms within Excel and a shared drive.
• Performed analysis of data received from thermal cycler and transitioned results to Labware and LRN.
• Sent out specimens for genotyping or PCR testing to MDH/ CDC reference labs.
• Performed weekly maintenance for all lab equipment.
• Conducted testing for high priority specimens when needed on weekends. Knowledable with Genmark and Pyrosequencing testing.

• Performed specialized culture testing for HSV Type I and HSV Type II in a high-volume reference lab, processing up to 80 samples per day.
• Decontaminated lab enviornment such as BSL hood, pump tubing and contertop surfaces.
• Utililized inverted microscopes for reading the stained sides for positive cells in dark room.
• Worked with ECM system for requistion forms. Released results after each batch is completed.
• Operated suction pump, water bath, BSL hood, incubators and inverted microscope.

• Assisted with receiving, identifying, accessioning, processing and transporting specimens.
• Trained and scheduled other phlebotomy staff members as appropriate.
• Followed up on complaints and QA processes reguarding outpatient process improvement opportunities.
• Identified and resolved obstacles to laboratory growth and change at customer service level.
• Assisted with selection, development and leadership of personnel within the department.
• Researched test methodologies and aliquots specimen at the specific amount and stability.

~Additional experience a Supervisior at Discovery Ranch for Girls and Logistics Associate at Banner Hospital University Medical Center~