Open To Work
Vaibhav Sharma
Work Preference
Summary
Accomplished Digital Program Executive & Pharmaceutical Transformation Leader with 15 years of experience orchestrating global digital portfolios and AI-enabled ecosystems. Expert in architecting AI-driven omnichannel ecosystems delivering 15–20% revenue growth and $2.5M+ in annual savings via intelligent automation. Expert in leading large cross-functional global teams and driving enterprise-scale ROI through omnichannel strategy and regulatory-compliant innovation. Currently serves as Senior Project Manager at Photon Infotech Inc. and working with Bayer Pharmaceuticals US as a full-time Consultant.
Overview
15
15
years of professional experience
Work History
Content and Campaign Activation - Program Manager
Bayer Pharmaceuticals
Whippany , NJ
11.2021 - Current
- Helped stand up a multi-million dollar centralized Digital Operations model that resulted in cost savings of $5M+ which is a 50% decrease in under 3 years.
- Helped reduce digital delivery SLAs YoY by 30%.
- Helped increase time to market for new content and messaging substantially through a strategic partnership model.
- Orchestrated a customer-centric omnichannel strategy across all digital touchpoints and helped reduce time to market for digital messaging by 19%.
- Directed digital operations for high-stakes Oncology and Hematology portfolios for top performing brands.
- Oversaw all aspects of digital project management and delivery. Delivered large scale programs leading teams in a multi-location set up by standardizing operations, using centralized communication tools, and fostering a unified culture.
- Bridged the gap between commercial strategy and technical execution as a Strategic Liaison. Helped align 5+ cross-functional departments to a single "digital north star," improving project velocity by 25% in 2 years.
- Drove and championed synergies with Creative, Product, Analytics, Data Management and Regional Marketing groups to ensure cohesive storytelling and alignment across campaigns and experiences.
- Pioneered the adoption of AI-enabled collaboration tools to streamline internal workflows that helped increase efficiency by 22%.
- Integrated data signals from field reps and digital touchpoints into a unified CRM. Created a "virtuous circle" of targeted content that increased HCP loyalty.
- Curated an evolving narrative for HCPs across therapeutic areas, moving from awareness to advocacy. Optimized content relevance, reducing bounce rates and increasing website dwell time.
- Helped stand up structured feedback systems connecting digital performance with sales force intelligence. Provided field teams with real-time insights into HCP behaviors through Web and CRM touchpoints.
- Utilized advanced technical expertise and deep critical thinking to troubleshoot complex issues effectively.
IT Operations Program Manager
BAYER US INC
Parsippany, United States
01.2016 - 11.2021
- Spearheaded Digital Infrastructure Transformation and Modernization. Led a large-scale migration to modernize legacy tech, reducing technical debt and improving site speed by 20%. Directed and oversaw platform migration of 30 business critical and leading marketing websites
- Governed a 30+ Site Digital Ecosystem. Ensured 100% operational uptime and GxP/MLR compliance for a business-critical web portfolio.
- Orchestrated Enterprise-Level Performance Insights. Delivered data-driven roadmaps to C-suite stakeholders, improving decision velocity by 25%.
- Strategic Vendor Governance & Fiscal Stewardship. Negotiated multi-year SLAs and SOWs, identifying 15% in annual procurement efficiencies.
- Strategic IT & Business Orchestration. Bridged the gap between Global IT and Commercial Strategy for high-stakes therapeutic portfolios ($50M+ Sales value).
- Intelligent Innovation: Pioneered "Leapfrog Digital Innovation" by developing and piloting AI, Chatbots, and AR proof-of-concepts, positioning the Animal Health and Consumer divisions at the forefront of emerging technologies.
- Orchestrated the digital delivery and omnichannel strategy for two major US Pharma brand launches, coordinating across Web, Mobile, CRM, and Email to achieve a 35% uplift in HCP engagement.
- Developed sprint and release plans to align with project objectives and timelines.
- Managed project scope and backlog to optimize resource allocation and improve delivery outcomes.
- Ensured quality maintenance throughout all project phases, aligning deliverables with strategic project goals.
- Conducted compliance reviews for processes and tools, ensuring strict adherence to GxP and MLR standards.
Project Manager IT
STATESTREET GLOBAL EXCHANGE
Princeton, United States
10.2014 - 11.2015
- Orchestrated a mission-critical infrastructure transformation for a 40-client global portfolio.
- Led a team of database engineers and quality assurance engineers to set project goals and objectives.
- Managed the client database conversion projects from PervasiveSQL to Oracle and MSSQL
- Executed database conversion using internal and proprietary tools, ensuring quality assurance through data testing and comprehensive reporting on converted data sets.
- Facilitated complex cross-functional alignment to mitigate technical debt and delivery risks.
- Delivered strategic performance insights and data-driven roadmaps to executive leadership.
- FORMERLY PRINCETON FINANCIAL SYSTEMS
Lead Project Manager
Photon Infotech Inc for Estee Lauder
New York, New York
04.2014 - 11.2014
- Managed delivery of Enterprise Sales and Inventory applications for Estee Lauder Inc.
- Developed the app for iOS and Android devices
- Developed a backend CRM interface for tracking product inventory
- Lead a team of ~10 developers (Java, Swift, C#) and quality assurance engineers (manual + automation)
Project Manager / Scrum Master
JNJ
Bangalore, India
04.2011 - 07.2013
- Successfully delivered 14 web application projects for JNJ Consumer Health US and Janssen Pharmaceuticals.
- Managed project delivery for IT initiatives focused on web and mobile applications.
- Oversaw website support portfolio for US Consumer Health division, managing 50-60 Drupal websites to ensure optimal functionality and user experience.
- Supported over seven global business units across three markets covering North America, Europe and EMEA.
- Fostered robust and open communication between business and technical teams throughout entire project lifecycle.
- Guided and coached team members to adopt Agile and Scrum best practices.
- Led and facilitated weekly status sessions to senior management and external stakeholders, providing insights on program progress and helping them make informed strategic decisions.
Education
MBA - Marketing and Finance
SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
03-2011
Bachelor of Technology - Electronics and Communications Engineering
INSTITUTE OF ENGINEERING AND TECHNOLOGY
07-2008
Skills
Strategic Vision & Business Transformation
- Digital Transformation Roadmap
- Omnichannel Strategy
- Go-to-Market (GTM) Planning
- Portfolio Optimization
- ROI & Value Realization
- Business Model Innovation
Digital Innovation & Intelligent Automation
- Agentic AI & AI Agents
- n8n Workflow Automation
- LLM Orchestration
- Prompt and Context Engineering
- Cloud Architecture (AWS/Azure)
- Data Governance
- Veeva Enterprise Operation
- Machine Learning Fundamentals
Executive Leadership & Change Management
- Stakeholder Orchestration
- Strategic leadership
- Cross-Functional Team Leadership
- Global Vendor Governance
- Change Leadership
- Agile & Scrum Methodologies
- Emotional Intelligence (EQ)
- Design thinking
- System Design and Planning
- Risk Mitigation
- Project Management (Agile, Waterfall, SAFe®, Lean)
- Program and Portfolio Management
- Digital Strategy and Operations
- Launch implementation
- Contract negotiation
Tools and Technology
- Project Management tools - Atlassian Jira, Azure DevOps, Trello, Asana, Smartsheet, Monday, MPP
- Collaboration & Documentation: Confluence, SharePoint, and Slack
- Visualization: MS Visio or Lucidchart (process mapping)
- Microsoft Office Suite
- Data & Systems: SQL, API management, Systems architecture, CRM implementation (SFMC)
- Web Content Management Systems (Drupal, AEM, Sitecore)
- Mobile App Development (iOS, Android, Apache Cordova)
- Google Analytics (GA4) – Integration, Tracking, Insights, Reporting
- SEO/GEO, Search Engine Marketing
- Familiarity with cloud platforms rollout and management (AWS, GCP)
- DevOps tools (Jenkins, Docker)
- Language familiarity - Python, JavaScript, JS Frameworks, Ruby, HTML, CSS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Spanish
Elementary
Software
Content Management Systems (Drupal, Sitecore, AEM)
Basics - Python, HTML, CSS, Javascript
Google Analytics (GA4)
CRM (SFMC)
SEO/GEO
Timeline
Content and Campaign Activation - Program Manager
Bayer Pharmaceuticals
11.2021 - Current
IT Operations Program Manager
BAYER US INC
01.2016 - 11.2021
Project Manager IT
STATESTREET GLOBAL EXCHANGE
10.2014 - 11.2015
Lead Project Manager
Photon Infotech Inc for Estee Lauder
04.2014 - 11.2014
Project Manager / Scrum Master
JNJ
04.2011 - 07.2013
MBA - Marketing and Finance
SYMBIOSIS INSTITUTE OF TELECOM MANAGEMENT
Bachelor of Technology - Electronics and Communications Engineering
INSTITUTE OF ENGINEERING AND TECHNOLOGY