Brooke Hollingshead
Crooksville,OH
Summary
Accomplished Counselor with a proven track record at Perry Behavioral Health Services, adept in mental health support and HIPAA compliance. Excelled in client advocacy and crisis intervention, significantly improving client satisfaction and engagement. Demonstrates exceptional skill in building rapport and implementing effective treatment plans, empowering clients towards self-sufficiency.
Overview
6
6
years of professional experience
Work History
Counselor
Perry Behavioral Health Services
07.2015 - 07.2016
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Treatment Assistant
Perry Behavioral Health Choices
07.2010 - 08.2011
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Assisted in the development of evidence-based practices by participating in ongoing professional development opportunities.
- Ensured accurate records of patients'' treatments, contributing to effective continuity of care.
- Increased client engagement in therapy through active listening and tailored interventions.
Case Manager
Perry Behavioral Health Choices
07.2015 - 07.2016
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Bachelors In Social Work - Social Work
Mount Vernon Nazarene
Mount Vernon, OH07.2012
Associate In Human Services - Human Services
Zane State College
Zanesville, OH06.2010
Skills
- Skilled in intake interviewing
- Counseling
- Mental health support
- HIPAA
- Building rapport
- Client advocacy
- Crisis intervention techniques
- Client records management
- Treatment Planning
Timeline
Counselor
Perry Behavioral Health Services
07.2015 - 07.2016
Case Manager
Perry Behavioral Health Choices
07.2015 - 07.2016
Treatment Assistant
Perry Behavioral Health Choices
07.2010 - 08.2011
Bachelors In Social Work - Social Work
Mount Vernon Nazarene
Associate In Human Services - Human Services
Zane State College
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