Brooke Hurst
Crestview,FL
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
GSL
Cumberland Farms
Crestview
06.2022 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Manager
Circle K
Destin, Florida
02.2020 - 06.2022
- Analyzed business performance data and forecasted business results for upper management.
- Created and managed budgets for travel, training, and team-building activities.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Created reports on sales trends, inventory levels, and financial data.
Education
GED -
Talladega High School
Talladega, AL05-2001
Skills
- [Area of certification] certified
- Good Telephone Etiquette
- Active listening
- Troubleshooting
- Recordkeeping
- Relationship building
- Team management
- Supervision and leadership
- Problem-solving
- Data management
- Organization
- Customer relations
Timeline
GSL
Cumberland Farms
06.2022 - Current
Assistant Manager
Circle K
02.2020 - 06.2022
GED -
Talladega High School