Brooke Jeronimus
Dekalb,IL
Summary
Seeking a long-term position in a dynamic organization where I can expand my career and further a strong skill set in customer service.
Overview
6
6
years of professional experience
Work History
Agent Team Member
Stoddard State Farm
11.2024 - Current
- Efficiently managed multiple tasks simultaneously while ensuring all deadlines were met without compromising quality of work and customer service.
- Increased customer loyalty by delivering personalized service tailored to individual needs and preferences.
- Developed strong relationships with clients by educating, actively listening, and expressing timely appreciation resulting in repeat business and client referrals.
Dental Assistant
Prairie Dental Care
01.2020 - 01.2024
- Dynamically pivoted in lab, clinical, and Front Desk work to keep the operations streamlined
- Assisted in patient management, ensuring comfort and understanding of procedures
- Maintained a clean, sterile, and cheerful environment for our patients to feel comfortable
Dental Assistant
Keven Arnold, D.D.S.
01.2020 - 01.2022
- Preformed pre-op and post-op preventative dentistry services for patients with dental anxiety
- Obtained medical reports to determine whether patients were medically cleared for dental treatment
- Assisted in milling and finishing in-house crowns
- Captured detailed narratives for accurate submission to insurance
Education
Dental Assisting -
First Institute
Crystal Lake, IL07-2017
High School Diploma -
American School of Correspondence
Lansing, IL02-2013
Skills
- Client relationship building
- Strong negotiation
- Customer service and care
- Attention to detail
Timeline
Agent Team Member
Stoddard State Farm
11.2024 - Current
Dental Assistant
Prairie Dental Care
01.2020 - 01.2024
Dental Assistant
Keven Arnold, D.D.S.
01.2020 - 01.2022
Dental Assisting -
First Institute
High School Diploma -
American School of Correspondence
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