- I enjoy exploring various forms of art, such as pottery, painting, and drawing , to nurture creativity and personal growth Sometimes even writing to help my grammar
- I would say creating helps me at problem solving
- I thoroughly enjoy reading Wether that be fiction, nonfiction or educational
- I enjoy learning new things
Brooke Jones
San Diego,CA
Summary
I'm a committed worker dedicated to helping the people around me, while also working to efficiently finish my task(s). I listen earnestly and pay attention to detail. And i am always willing to learn something new
I do my best to create welcoming environments and assist guests with their needs. I'm always working to improve on my communication skill, so as to be effective.
I'm a team player and believe it is needed for a positive work environment.
Overview
4
4
years of professional experience
Work History
Hospitality Associate
Ryan Bros. Coffee
San Diego, CA
06.2024 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Prepared and served high-quality coffee beverages according to established recipes and standards.
- Maintained cleanliness of work area and equipment, adhering to health and safety regulations.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Often worked with co-workers to help cover shifts and in times of short staffing made sure things ran smoothly
- Resolved customer inquiries and complaints professionally, fostering positive relationships with guests.
- 98% on time percentage
Hospitality Worker
Stake N Shake
Hiram, GA
06.2022 - 08.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in maintaining cleanliness and organization of dining area and kitchen to support operational efficiency.
- Operated cash register, accurately processing transactions and managing customer payments.
- Collaborated with team members to prepare food items according to standardized recipes and procedures.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Implemented procedures for health and safety compliance, contributing to a safe work environment for all employees.
- Fostered culture of excellence among staff, leading by example and encouraging continuous improvement.
Education
No Degree - Architectural Engineering
University of West Georgia
Carrollton, GA05.2028
High School Diploma -
Paulding County High School
Dallas, GA05.2024
Skills
- Cross-cultural awareness
- Initiative and Self-motivation
- Teamwork
- Professional appearance
- Problem-solving
- Customer service
- Time management
- Attention to detail
Interests
Timeline
Hospitality Associate
Ryan Bros. Coffee
06.2024 - Current
Hospitality Worker
Stake N Shake
06.2022 - 08.2022
No Degree - Architectural Engineering
University of West Georgia
High School Diploma -
Paulding County High School