Brooke Kennedy
Hudson,NH
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Willing to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Asset Protection Supervisor
BJs Wholesale Club
Seabrook, NH
12.2022 - Current
- Achieved valuable results by analyzing CCTV recordings, promptly detecting operational issues and potential instances of theft, thereby proactively reducing shrinkage incidents.
- Conduct investigations related to theft, collaborating frequently with the local police department.
- Conducted cycle counts to identify shrinkage and implemented preventive measures.
- Maintains a secure club atmosphere by conducting frequent inspections and engaging in open dialogue with senior management.
Entry Level Police Officer
Milford Police Department
Milford, NH
12.2021 - 06.2022
- Perform police patrols of 25-sq.-miles comprised of suburban and farming areas
- Enforce state laws and town ordinances; apprehend criminal offenders; maintain public peace and safety; and prepare and file written reports
- Assigned to patrol specific sectors in town to deter crime and to build relationships within the community-by-community policing
- Responded to citizen complaints, calls for service, conducted motor vehicle stops, conducted DWI investigations roadside, completed written reports, and utilized IMC software.
Entry Level Police Officer
Hollis Police Department
Hollis, NH
04.2019 - 10.2019
- Perform police patrols of 32-sq.-miles comprised of suburban and farming areas
Service Center Technician
CSA Service Solution
Billerica, MA
06.2018 - 04.2019
- Responsible for diagnosing, troubleshooting, and repairing customer defibrillators.
Administrative Assistant
CSA Service Solution
Billerica, MA
07.2016 - 04.2019
- Responsible for decontaminating defibrillators, receiving units into the system and creating service work orders for repair
- Facilitated communication with customers for repair estimates and repair approval
- Managed the handling of demo and loaner devices by keeping track of what unit is sent out to which customer, validating the correct accessories are going with the correct unit to the right facilities.
Customer Support Officer
Philips Healthcare
Andover, MA
04.2015 - 07.2016
- Responsible for processing foreign, domestic and direct customer returns, as well as field service engineer returns, for both credit and restocking purposes.
Produce/ Cashier
BJs Wholesale Club
Nashua, NH
09.2011 - 10.2015
- Responsible for bringing out orders, handling money, being friendly with customers, pulling large orders for companies, checking the sales floor for product, and restocking the floor
Education
New Hampshire Police Standards and Training Police Academy
04.2022
New Hampshire Police Standards and Training Police Academy
08.2019
Bachelor of Science - Criminal Justice
Southern New Hampshire University
08.2018
Associate Degree - Mechanical Design Technology
Nashua Community College
01.2016
Skills
- Microsoft Office
- Lean Six Sigma Training
- CPR Trained
- First Aid Trained
- Surveillance
- Internal investigations
- Lost prevention
Timeline
Asset Protection Supervisor
BJs Wholesale Club
12.2022 - Current
Entry Level Police Officer
Milford Police Department
12.2021 - 06.2022
Entry Level Police Officer
Hollis Police Department
04.2019 - 10.2019
Service Center Technician
CSA Service Solution
06.2018 - 04.2019
Administrative Assistant
CSA Service Solution
07.2016 - 04.2019
Customer Support Officer
Philips Healthcare
04.2015 - 07.2016
Produce/ Cashier
BJs Wholesale Club
09.2011 - 10.2015
New Hampshire Police Standards and Training Police Academy
New Hampshire Police Standards and Training Police Academy
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate Degree - Mechanical Design Technology
Nashua Community College
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