KAYA LACEY
Summary
Strong and empathetic leader with multiple years of management experience in high risk asset protection. Works well both independently and collaboratively to handle assignments, and always looking for ways to challenge myself for personal development. Both a curious and quick learner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asset Protection Supervisor
Home Depot
San Jose, CA
03.2023 - Current
- Maintained detailed records of incidents, such as thefts, losses, injuries, for reporting purposes
- Collaborated with management on strategies to reduce shrinkage through improved operational processes
- Monitored store traffic to identify potential shoplifters and theft activity
- Coordinated with law enforcement agencies in the investigation of theft cases involving suspects outside the store premises
- Ranked #1 in Region for apprehensions for two fiscal quarters
Executive Team Lead Asset Protection
Target
San Ramon, CA
06.2020 - 02.2023
- Drove sales through ensuring merchandise was secured in the building while maintaining accessible to customer
- Developed action plans for long term and immediate safety and security issues
- Validated the execution of operational safety routines and processes
- Collaborated with other department managers to run workshops to train their departments on safety and security measures.
- Partnered with local and state level law enforcement to create investigations on Organize Retail Crime suspects
- Developed and managed a team of 4 in which I was directly responsible for their professional growth, responsibilities, and attendance
Asset Protection Team Lead
Target
Fremont, CA
09.2017 - 06.2020
- Managed and monitored departments of high shortage and created preventative measures for the security of high value merchandise
- Conducted booster interviews to collect intelligence in order to stop statewide organized retail crime
- Moved, Set up, and replaced CCTV Cameras such as PTZ's, PV's, and Still shots, in accordance to what items are trending on our high shortage list
- Worked with law enforcement to provide evidence of theft and fraud and helped complete additional investigations
- Communicated via daily email to a network of colleagues across multiple districts spanning the entirety of Northern California.
Asset Protection Detective
Macy's
Newark, CA
01.2017 - 09.2017
- Trained retail personnel in loss prevention strategies to reduce incidents of theft
- Conducted citizen's arrest apprehension on investigation subjects.
Camp Counselor
City of Fremont
Fremont, CA
05.2015 - 08.2017
- Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills, while maintaining a safe yet fun environment
- Instructed classes on topics including swimming lessons, wilderness survival skills, nature appreciation, and first aid and CPR with children ranging from age 3 to 13 years of age.
- Coordinated and led group activities for campers and counselors.
Education
Emergency Medical Technology
Bay Area Training Academy
Milpitas06-2023
Bachelor of Arts - Sociology
San Jose State University
San Jose01.2021
Skills
- Creative Problem Solving
- Analytical Thinking Skills
- Leaderships Skills
- Microsoft Office Proficiency
- Investigational Skills
- Emergency Response
Accomplishments
- Ranked #1 in Western Region in terms of apprehensions at Home Depot for 2 fiscal quarters
- Ranked #8 in State in external apprehensions at Target with over 200 apprehensions in 3 fiscal quarters
Certification
- National EMS Certification
- First Aid/CPR/BLS Certification through American Red Cross
Languages
Spanish
Limited
Timeline
Asset Protection Supervisor
Home Depot
03.2023 - Current
Executive Team Lead Asset Protection
Target
06.2020 - 02.2023
Asset Protection Team Lead
Target
09.2017 - 06.2020
Asset Protection Detective
Macy's
01.2017 - 09.2017
Camp Counselor
City of Fremont
05.2015 - 08.2017
Emergency Medical Technology
Bay Area Training Academy
Bachelor of Arts - Sociology
San Jose State University
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