Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Krieger

Mineola,NY

Summary

Reliable employee, Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills

Overview

5
5
years of professional experience

Work History

Supervisor

Buttercooky Bakery
Huntington, Floral Park, Manhasset, NY
08.2018 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Set overall vision and provided team leadership.

Counter Server

The Bakery
Plainview, NY
02.2018 - 07.2018
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Updated displays, cases and other customer-facing areas to promote and showcase new items.
  • Met upsell goals consistently for desserts, drinks and special menu items.

Hostess

Bc Bistro
Floral Park, NY
02.2022 - 05.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.

Education

Current - Hospitality Administration And Management

Nassau Community College
Garden City, NY

High School Diploma -

Walt Whitman High School
Huntington Station, NY
06.2022

Skills

  • Store Merchandising
  • Building Customer Loyalty
  • Merchandising and Display
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Merchandise Recommendations
  • Store Policies and Procedures
  • Customer Satisfaction

Timeline

Hostess

Bc Bistro
02.2022 - 05.2022

Supervisor

Buttercooky Bakery
08.2018 - Current

Counter Server

The Bakery
02.2018 - 07.2018

Current - Hospitality Administration And Management

Nassau Community College

High School Diploma -

Walt Whitman High School

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Brooke Krieger