Brooke Lancaster
Boise,ID
Summary
Experienced with developing and implementing client-centered support plans in social work settings. Utilizes effective communication techniques to engage clients and stakeholders, ensuring collaborative approach. Knowledge of ethical guidelines and evidence-based interventions, showcasing commitment to professional standards and client well-being.
Overview
6
6
years of professional experience
Work History
Master of Social Work Intern
Lifeways Hospital
Boise, ID
09.2025 - Current
- Conducted client assessments to identify needs, strengths and develop appropriate treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care strategies and interventions.
- Facilitated group therapy sessions, promoting effective communication and support among participants.
- Assisted in the documentation of case notes, ensuring accuracy and compliance with regulatory standards.
- Developed educational materials for clients on coping strategies and community resources.
Psychiatric Technician
Centurion
Kuna, ID
06.2022 - Current
- Monitored the well-being of over 60 patients daily, escalating critical conditions to staff, resulting in improved patient care responses.
- Observe and influence patients' behavior, communicating and interacting with them, teaching and counseling.
- Encourage patients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships.
- Document information regarding patient care and behavior as required in policy and procedure.
- De-escalate patients in emotional dysfunction to avoid problematic consequences.
- Collaborate with mental health, security and medical to create a therapeutic environment for the patients.
- Train new employees with a quality education and examples to prepare them for future situations.
- Ensured a safe work environment in the prison unit through vigilant monitoring, decreasing emergency response times.
Sales Associate
Bronco Shop
Boise, ID
10.2021 - 01.2023
- Facilitates customer satisfaction by completing purchases and answer questions.
- Maintain organized workspace and shopping area.
- Ability to manage customers while in a fast-paced environment.
- Provided tailored answers to diverse customer questions due to knowledgeable experience.
- Maintained cleanliness and think of projects while the store is slow.
- Oversaw daily operations, leading to improvement and enhancement of customer satisfaction.
Server and Support Staff
The White Spot Cafe
Anchorage, AK
06.2021 - 08.2021
- Successfully multitasking while remaining professional and courteous in fast-paced environments.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Worked with colleagues to ensure fast and friendly service and a fluid workplace.
Land Surveyor Assistance
Route Technical Services
Anchorage, AK
05.2020 - 08.2020
- Followed local, regional and national guidelines for land surveying.
- Assisted with complex technical surveys for development of roadway, intersection and bridge construction plans.
- Employed GPS technology to pinpoint baseline, meridian, tier and range coordinates defining boundaries of township residential lots.
- Listened to lead surveyor, producing accurate and high quality work for two major projects and multiple small projects.
Education
Master of Arts - Social Work
Idaho State University
Pocatello, ID05-2027
Bachelor of Arts & Sciences - Psychology
Boise State University
Boise, ID05-2023
High School Diploma - undefined
Service High School
Anchorage, AK05-2020
Skills
- Self-directed mindset
- Adaptable and dependable nature
- Team collaboration
- Multicultural competence
Timeline
Master of Social Work Intern
Lifeways Hospital
09.2025 - Current
Psychiatric Technician
Centurion
06.2022 - Current
Sales Associate
Bronco Shop
10.2021 - 01.2023
Server and Support Staff
The White Spot Cafe
06.2021 - 08.2021
Land Surveyor Assistance
Route Technical Services
05.2020 - 08.2020
Bachelor of Arts & Sciences - Psychology
Boise State University
High School Diploma - undefined
Service High School
Master of Arts - Social Work
Idaho State University