Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brooke Langer

Seattle,WA

Summary

Dynamic professional with extensive experience in customer service and childcare, adept at managing diverse responsibilities such as coordinating reservations and creating engaging activities for children. Demonstrates exceptional communication, organization, and multitasking skills while maintaining a focus on delivering high-quality service within safe and efficient environments. Aiming to utilize these competencies in a customer-focused support role to drive efficiency and enhance client satisfaction.

Overview

4
4
years of professional experience

Work History

Marina Operations Associate

Carillon Point
Seattle, Washington
05.2024 - 08.2025
  • Greeted and provided customer service by addressing inquiries and resolving issues promptly by managing reservations and checking in guests for boat, jet ski, and kayak rentals.
  • Conducted pre-rental walkthrough, providing safety instructions and operating guidelines for boats and jet skis and issued temporary licenses for motorized watercraft in compliance with state regulations.
  • Refueled boats and jet skis, ensuring safe handling of fuel to environmental protocols.
  • Maintained cleanliness and organization of the dock area to enhance customer experience.

Family Nanny

Multiple Households
Seattle, WA
05.2022 - 08.2024
  • Provided childcare for children ranging in age from the ages of 2-14, supervising and planning activities
  • Managed meal preparation and feeding schedules as well as clean and organized environments.
  • Assisted with homework/tutoring and guided academic engagement through reading and interactive learning.
  • Transportation for school, extracurricular activities, and playdates.
  • Maintained open communication with parents to provide updates.

Seamstress Assistant

Blue Tulip Tailoring
Seattle, WA
04.2021 - 01.2024
  • Provided customer service by taking measurements, and ensuring timely order completion while supporting clothes production through measuring, cutting, and preparing fabrics according to design specifications.
  • Operated sewing machines and hand-stitched clothes to repair pieces as well as supported fittings by pinning and marking garments for alterations and ensuring accurate adjustments.
  • Collaborated with the seamstress to meet deadlines and maintain high-quality craftsmanship.

Education

Some College (No Degree) - Psychology

Chapman University
Orange, CA
05-2027

Skills

  • Communication
  • Time management
  • Household management
  • Emotional support
  • Multitasking and organization
  • Attention to detail
  • Flexibility and adaptability

Affiliations

  • Graduated highschool with a 3.895 GPA
  • Achieved the Academic Letter Award at Bishop Blanchet Highschool
  • Varsity tennis team captain
  • Worked with Assisteens non-profit for 3 years

Timeline

Marina Operations Associate

Carillon Point
05.2024 - 08.2025

Family Nanny

Multiple Households
05.2022 - 08.2024

Seamstress Assistant

Blue Tulip Tailoring
04.2021 - 01.2024

Some College (No Degree) - Psychology

Chapman University

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Brooke Langer