Brooke Ledford
Hiawassee,Ga.
Summary
I am an organized, hardworking, dependable and compassionate person. I am a quick learner and get along well with others. I am looking for a position where I can use my personal skills to help others and be most proficient in what I do.
Overview
10
10
years of professional experience
Work History
Teller
United Community Bank
07.2022 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Dental Assistant/ Secretary
Hiawassee Family Dental
05.2021 - 05.2022
- Performed radiographic imaging, ensuring high-quality diagnostic results for dental evaluations.
- Coordinated scheduling for appointments.
- Assisted in chairside procedures, ensuring optimal patient comfort and efficient workflow.
- Managed sterilization of instruments, adhering to strict safety and hygiene protocols.
- Inventory management
Secretary
QuickCure Medical Clinic
11.2020 - 05.2021
- Managed appointment scheduling and patient communications to enhance clinic efficiency.
- Collaborated with medical personnel to facilitate effective coordination of patient care services.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Dental Assistant/ Secretary
Holloway Family Dentistry
05.2015 - 03.2021
- Managed sterilization of instruments, adhering to strict safety and hygiene protocols.
- Coordinated scheduling for appointments, maximizing office efficiency and patient satisfaction.
- Inventory management
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
High School Diploma -
Rabun County High School
Tiger, Ga. 05.2015
Skills
- Dental Assisting, Dental Receptionist
- Dental Scheduling, Dental Billing
- Chairside Manners, Personable Communication
- Medical and Dental Records
- Insurance Verification, Insurance Denials
- Infection control procedures
- Clerical Experience
- HIPPA/OSHA
- Dental radiography
- Treatment/Exam room setup and breakdown
- Equipment sterilization
Timeline
Teller
United Community Bank
07.2022 - 09.2025
Dental Assistant/ Secretary
Hiawassee Family Dental
05.2021 - 05.2022
Secretary
QuickCure Medical Clinic
11.2020 - 05.2021
Dental Assistant/ Secretary
Holloway Family Dentistry
05.2015 - 03.2021
High School Diploma -
Rabun County High School
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