Summary
Overview
Work History
Education
Skills
Timeline
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Brooke LeWinter

Gladwyne,PA

Summary

Versatile professional with a proven track record in customer service and problem-solving across a multitude of diverse roles. Has excelled in boosting office efficiency, increasing membership retention by fostering strong client relationships, and enhancing live show experiences; A natural performer both on-stage or behind the scenes. Skilled in retail sales and teamwork, adept at creating supportive environments and passionate about creating positive outcomes.


Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Rowen
11.2013 - Current
  • Greets customers and helps with product questions, selections, and purchases
  • Maintains a clean and organized store environment, enhancing the overall shopping experience
  • Handles returns and exchanges professionally, resolving customer issues while adhering to company policies

Certified Yoga Teacher

CorePower Yoga
04.2023 - 08.2024
  • Instructed students in breathing, meditation and yoga poses to improve strength and flexibility
  • Planned, set up and led yoga classes for beginner through advanced practitioners
  • Developed new yoga skills through continuous study and practice
  • Built connections with students to increase comfort with class and encourage return visits
  • Sold retail and class packages

Personal Administrative Assistant

Beverly Siegel
02.2022 - 04.2023
  • Boosted overall office efficiency with proactive problem-solving skills applied to various unexpected situations or challenges
  • Streamlined workflow management
  • Helped with duties such as paying bills, responding to emails and managing the home

Event Caterer

Schaffer
01.2019 - 04.2022
  • Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges
  • Developed strong relationships with clients through consistent communication before, during, and after their events
  • Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations

Autism Behavior Interventionist

Intercare Therapy, Inc.
02.2020 - 02.2022
  • Promoted a safe and supportive learning environment by closely monitoring client interactions and intervening when necessary
  • Provided regular feedback to parents regarding their child's progress, addressing any concerns or questions they had about the intervention process
  • Refined client's fine motor skills through targeted activities aimed at improving hand-eye coordination and dexterity
  • Supported families in understanding autism spectrum disorder, fostering stronger relationships between clients and their loved ones

Lead Singer

Gold Rush Country
12.2018 - 02.2020
  • Efficiently managed rehearsal schedules for optimal productivity and performance readiness
  • Expanded fan base through networking at events, engaging online content, and consistent outreach efforts.

Restaurant Server

Spare Tire - Kitchen & Tavern
04.2017 - 04.2019
  • Contributed to team success by assisting staff during peak hours, ensuring smooth operations
  • Greeted new customers, discussed specials, and cultivated rapport
  • Cultivated warm relationships with regular customers

Fitness Center Coordinator

Flywheel Sports
05.2016 - 12.2018
  • Increased membership retention rates through regular follow-ups, personalized support, and addressing concerns promptly
  • Collaborated with other staff members to create a cohesive team focused on delivering high-quality services and support
  • Checked members in for class, sold class packages and retail

Education

Bachelor of Arts - Sociology

Ithaca College
Ithaca, NY
05.2014

Skills

  • Customer Service
  • Problem-Solving
  • Detail Oriented
  • Teamwork and Collaboration
  • Retail Sales
  • Cash Handling
  • Physical Fitness
  • Functional Communication Training
  • In-depth Anatomy Understanding
  • Injury Prevention Awareness

Timeline

Certified Yoga Teacher

CorePower Yoga
04.2023 - 08.2024

Personal Administrative Assistant

Beverly Siegel
02.2022 - 04.2023

Autism Behavior Interventionist

Intercare Therapy, Inc.
02.2020 - 02.2022

Event Caterer

Schaffer
01.2019 - 04.2022

Lead Singer

Gold Rush Country
12.2018 - 02.2020

Restaurant Server

Spare Tire - Kitchen & Tavern
04.2017 - 04.2019

Fitness Center Coordinator

Flywheel Sports
05.2016 - 12.2018

Retail Sales Associate

Rowen
11.2013 - Current

Bachelor of Arts - Sociology

Ithaca College

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Brooke LeWinter