Brooke Lindfield
Ilion,New York
Summary
Compassionate and dedicated undergraduate student with a strong desire to launch a career as a Behavior Technician at ADHD and Autism Psychological Services. Deeply committed to offering evidence-based assistance to individuals facing neurological disabilities or behavioral obstacles. Enthusiastic about making a meaningful contribution to their growth and development through the application of Applied Behavior Analysis Therapy.
Overview
5
5
years of professional experience
Work History
Apparel Associate
Walmart
12.2021 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cross-trained and provided backup support for organizational leadership.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained flexibility to work a variety of shifts and days of the week consistent with the demands of the retail environment.
- Managed at least 20 incoming calls while helping customers within the store at the Fitting Room and Jewelry department per day.
Associate
Dunkin
04.2021 - 12.2021
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Associate
McDonalds
05.2020 - 04.2021
- Online training
- Take orders and complete assignments in a timely order
- Cash out orders
Education
Bachelor's Degree - Psychology
SUNY Polytechnic Institute
Utica, NY01.2025
Associates Degree - Psychology
Herkimer Community College
Herkimer, NY12.2023
Advanced High School Diploma -
Frankfort-Schuyler High School
Frankfort, NY06.2022
Skills
- Customer Service
- Critical thinking
- Interpersonal skills
- Problem solving skills
- Time Management
- Research and analysis
- Energetic and enthusiastic
- Attention to detail
- Note-taking requirements
- Verbal and written communication
- Presentation development
- Conflict management
#stepitupchampion award
Received June 2023 for my employment at Walmart Supercenter #2285
Timeline
Apparel Associate
Walmart
12.2021 - Current
Associate
Dunkin
04.2021 - 12.2021
Associate
McDonalds
05.2020 - 04.2021
Bachelor's Degree - Psychology
SUNY Polytechnic Institute
Associates Degree - Psychology
Herkimer Community College
Advanced High School Diploma -
Frankfort-Schuyler High School
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