Brooke Logan Toy
Belle Vie Aesthetic Medicine
Lexington,KY
10
years of professional experience
Results-driven professional with experience in customer service, marketing strategy, social media management, and event planning within a managerial role in the aesthetic industry. Educated in business development, marketing, public relations, business management, and computer science, with a strong ability to build relationships, support business growth, and enhance brand presence. Recognized by colleagues and peers for being proactive, dependable, and detail-oriented. Committed to contributing to team success and helping organizations achieve their goals.
Work History
Marketing and Front Desk Manager
2 Years 5 Months- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Conducted interviews and trained new staff on office procedures and patient management protocols, fostering team development.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Maintain and run a successful social media business account with over 10k followers.
- Cultivated innovative approaches to content creation, enhancing audience engagement.
- Directed event planning and execution processes to achieve successful outcomes.
- Executed advertising campaigns on Instagram and Facebook. Supported brand visibility through social media advertising efforts. Managed ad placements across platforms to enhance audience engagement.
- Designed and distributed targeted promotional emails and text messages to drive customer interest.
- Managed online lead filtration and initiated outreach to address inquiries and coordinate appointments with relevant providers.
- Oversaw employee management and development initiatives.
Patient And Social Media Coordinator
2 Years 2 Months- Managed posts across social media platforms such as Facebook, TikTok, and Instagram.
- Handled cash, check, health savings cards, and credit card payments with accuracy.
- Used proper telephone etiquette, answered calls and caller questions and booked with appropriate providers.
- Planned and executed successful office events.
- Responded to email inquiries and direct messages in a timely manner.
- Stocked and added product inventory to online system.
- Participated and arranged events in the community.
Cashier Supervisor
5 Years 7 Months- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Conducted interviews and trained new staff on office procedures and patient management protocols, fostering team development.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Maintain and run a successful social media business account with over 10k followers.
- Cultivated innovative approaches to content creation, enhancing audience engagement.
- Directed event planning and execution processes to achieve successful outcomes.
- Executed advertising campaigns on Instagram and Facebook. Supported brand visibility through social media advertising efforts. Managed ad placements across platforms to enhance audience engagement.
- Designed and distributed targeted promotional emails and text messages to drive customer interest.
- Managed online lead filtration and initiated outreach to address inquiries and coordinate appointments with relevant providers.
- Oversaw employee management and development initiatives.
Education
Bachelors in Business Administration
Skills
Assisted in marketing campaigns to enhance brand visibility.
Coordinated logistics for events to facilitate successful execution.
Helped develop content for diverse marketing materials.
Supported business development activities through research and outreach efforts.
Provided leadership and guidance as a supervisor.
Timeline
Marketing and Front Desk Manager
Belle Vie Aesthetic Medicine
03.2024 - CurrentRead More
Patient And Social Media Coordinator
Bluegrass Medical Aesthetics
01.2022 - 03.2024Read More
Cashier Supervisor
Morehead Peddlers Mall
06.2016 - 01.2022Read More
Morehead State University
Bachelors in Business Administration
Read More