Brooke Long
Altoona,Pennsylvania
Summary
Proven leader and effective Shift Manager at The Meadows Original Frozen Custard, showcasing exceptional problem-solving skills and a knack for training and mentoring. Leveraged accurate money handling and compassionate communication to enhance team performance and customer satisfaction. Excelled in multitasking and improving operational efficiency without compromising quality.
Diligent nursing student with background in vital signs, assessments, medication administration, bedside care, and clinical experience. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
The Meadows Original Frozen Custard
05.2019 - Current
- Skillfully managed client issues that escalated, exhibiting excellent problem-solving abilities while adhering to business norms and values.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Excelled in every store position and regularly backed up front-line staff.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Science in Nursing - Nursing
Saint Francis University
Loretto, PA05-2026
Skills
- Training and mentoring
- Medication administration
- Vital sign assessment
- Clinical judgment
- Documentation
- Physical Assessment
- Compassionate communication
Certification
BLS
Languages
American Sign Language
Limited Working
Timeline
Shift Manager
The Meadows Original Frozen Custard
05.2019 - Current
Bachelor of Science in Nursing - Nursing
Saint Francis University
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