Brooke Lorup
West Deptford
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Customer-focused professional with extensive experience delivering high-quality service in fast-paced retail, fitness, healthcare, and educational environments. Skilled in resolving concerns efficiently, building positive relationships, and creating welcoming experiences for diverse populations. Recognized for strong communication, leadership, and problem-solving abilities that enhance customer satisfaction and team performance.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
DSP (Direct Support Professional)/ Teacher
Winding Way Day Program
Haddonfield
11.2024 - Current
- Provided direct support and assistance to individuals with disabilities in their daily activities
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing
- Promoted independence by teaching life skills such as cooking, cleaning, and budgeting
- Organized recreational activities and outings to promote socialization and community integration
- Provided emotional support and companionship to individuals during difficult times or transitions
- Demonstrated patience, empathy, compassion when working with diverse populations
- Served as a mentor and role model for individuals with disabilities, promoting self-esteem and empowerment
- Fostered positive relationships built on trust between myself as a DSP professional & clients served
Physical Therapy Aide
Ivy Rehab Network
Moorestown
02.2024 - Current
- Assist in implementing treatment plans for patients.
- Aid patients with exercise and therapeutic activities.
- Set up equipment and prepare treatment areas.
- Monitor and report patient progress to the supervising therapist.
- Maintain cleanliness and organization of therapy area.
- Provide excellent patient service and support during therapy sessions.
Direct Support Professional
Bancroft
Moorestown
06.2023 - 02.2024
- Provides assistance to Teacher in planning classroom curriculum and implements plans to meet the physical, emotional, and educational needs of the assigned student;
- Provides assistance to Teacher for the assessment of an assigned student's abilities and capabilities; aids in the development and implementation of lesson plans and activities that are individual-specific, meet the learning needs of each student, encourage increased skills, and address specific IEP goals;
- Assists Teacher in establishing and maintaining a classroom environment conducive to maximum academic and social learning by maintaining order and guiding each student to socially appropriate behavior
- Under direction of Teacher, observes and tracks student behavior, gathers behavioral data, performs calculations, and creates graphic illustrations for review by Teachers, clinical-specific staff, etc., to identify and monitor student proficiency and performance levels, to support modifications to current educational program or medication, etc.;
- Provides ongoing assistance to Teacher in the management of individual behavior of students to create and maintain a safe and secure classroom environment. Reports any safety hazards, property damage, etc., to Teacher
- Serves as an advocate for each assigned student and provides assistance in the event of behavioral and/or academic challenges
Assistant Manager of Operations
Rite Aid
Brooklawn
09.2022 - 03.2023
- Assist the Store Manager with the operation of my store to maximize profitability.
- Lead associates through the execution of company business objectives to drive sales, prevent shrink, be profitable, and provide superior customer experience.
- Receive merchandise deliveries from vendors and Rite Aid distribution centers.
- Coach and develop your team to demonstrate, model and encourage Rite Aid's core values to both internal and external customers and associates.
- Conduct regular counts to ensure accurate perpetual inventory.
- Manually order product to meet customer needs.
- Analyze operating reports and make recommendations for improvement. Utilize scheduling software to complete the associate work schedule.
- Ensure the store opens and closes at the appropriate time.
- Ensure proper procedures are followed for cash transactions and bank deposits.
General Manager
Planet Fitness
Cherry Hill
11.2021 - 07.2022
- Effectively lead, manage, communicate, develop, and train the staff (i.e., Assistant General Managers, Front Desk Associates, Overnight Front Desk Associates, Cleaners, and Trainers)
- Ensure that all issues within the club involving employees and members are addressed in an appropriate, respectful, and timely manner with a plan of remediation
- Ensure accurate and timely daily deposits
- Ensure and monitor compliance with all policies and procedures
- Monitor performance and effectiveness of staff
- Control all inventory, ensuring adequate supplies are ordered, delivered, and available always
- Create and maintain a schedule to fulfill all staffing needs and remain within the payroll budget
- Responsible for self-inspections
- Take all mandatory PF/PFU courses as required as well as in-service training
Teacher Assistant
ESS Education
Winslow
06.2021 - 09.2021
- Support students with emotional or behavior concerns and assist them in developing appropriate social skills as identified by a behavior intervention plan.
- Provide support for individual students inside and outside the classroom to enable them to fully participate in activities.
- Assist in the implementation of Individual Education Plans for the students and monitor their progress. This includes but is not limited to small group/push-in math or language arts support.
- Assist the ESS Coordinator in maintaining a safe learning environment and in assuring the well-being and safety of the children in his/her care.
- Attend training opportunities as recommended by the ESS Coordinator or Head of School.
Trainer
Planet Fitness
Cherryhill
05.2018 - 06.2021
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness history, medical conditions and their fitness goals as well as instructing them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club
Education
Bachelor of Arts - Liberal Studies
Rowan University
09.2019 - 02.2026
Skills
- Personal Training
- Classroom Management
- Program Development
- Teaching
- Childcare
- Program Design
- Management
- Administrative Experience
- Organizational Skills
- Experience with children
- Leadership
- Customer service
- Sales
- Front desk
- Retail sales
- Store management
- Recruiting
- Payroll
- Merchandising
- Training & development
Certification
- AED Certification
- First Aid Certification
- Educator License with Stipulations
Timeline
DSP (Direct Support Professional)/ Teacher
Winding Way Day Program
11.2024 - Current
Physical Therapy Aide
Ivy Rehab Network
02.2024 - Current
Direct Support Professional
Bancroft
06.2023 - 02.2024
Assistant Manager of Operations
Rite Aid
09.2022 - 03.2023
General Manager
Planet Fitness
11.2021 - 07.2022
Teacher Assistant
ESS Education
06.2021 - 09.2021
Bachelor of Arts - Liberal Studies
Rowan University
09.2019 - 02.2026
Trainer
Planet Fitness
05.2018 - 06.2021