Brooke Luffman
Mount Airy,NC
Summary
Hardworking Hairstylist bringing 20+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
22
22
years of professional experience
Work History
Cosmetologist
Salon Diva Laguna Niguel
10.2018 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consistently received positive performance reviews from guests.
- Maintained client treatment records and designed long-term care programs for return customers.
Cosmetologist
Salon Sauvage Day Spa & Boutique
05.2001 - 10.2018
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Created marketing advertisements to increase awareness of services and boost sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consistently received positive performance reviews from guests.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Education
Vidal Sassoon
Santa Monica, CA05.2001
Golden West College
Huntington Beach, CA09.1999
Skills
- Hair Straightening and Curling
- Issue Resolution
- Hair and Face Analysis
- Client Consultations
- Work Station Cleaning
- Hair Assessments
- Hair Cutting and Trimming
- Tool, Equipment and Surface Sanitizing
- Beauty Treatment Recommendation
- Active Listening
- Hair Extensions
- Friendly Communication
- Hair Coloring and Highlighting
- Advanced Cosmetology
Timeline
Cosmetologist
Salon Diva Laguna Niguel
10.2018 - Current
Cosmetologist
Salon Sauvage Day Spa & Boutique
05.2001 - 10.2018
Vidal Sassoon
Golden West College
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