Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
TruckDriver

Brooke Macey

Sturbridge,MA

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Care Technician, ICU

UMass Memorial Health Care
Worcester, MA
04.2022 - Current
  • Observed changes in patient condition and reported them to nursing staff promptly.
  • Assisted with basic hygiene needs including bathing, grooming, oral care, dressing and undressing of patients.
  • Communicated with management or other staff to resolve problems.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Responded to bell or light signal calls to assist patients with needs.
  • Provided emotional support to patients and their families during stressful times.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted nurses and physicians with patient treatments, exams, and diagnostic tests.
  • Used hospital-approved devices and techniques to transport and lift patients.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Conducted hourly rounding per unit policy to ensure that patient needs were met quickly.
  • Restocked unit frequently with necessary medical supplies.

Sales Associate

Staples
Sturbridge, MA
05.2020 - 07.2022
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Collected payments and provided accurate change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Hostess

Teddy G's Pub & Grille
Sturbridge, MA
05.2019 - 03.2020
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Assigned patrons to suitable tables according to server rotation.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.

Education

Health Care Adminstration

Anna Maria College
Paxton, MA
12-2025

Skills

  • Emergency Response
  • Mobility Assistance
  • Basic Nursing Care
  • Information Protection
  • Professional Bedside Manner
  • Adaptable

Affiliations

  • Special Olympics Cheerleading Coach

Accomplishments

  • Deans List

Certification

Basic Life Support

References

References available upon request.

Timeline

Patient Care Technician, ICU

UMass Memorial Health Care
04.2022 - Current

Sales Associate

Staples
05.2020 - 07.2022

Hostess

Teddy G's Pub & Grille
05.2019 - 03.2020

Health Care Adminstration

Anna Maria College

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Brooke Macey