Brooke Main
Newark
Summary
Organized professional in administrative support with a proven track record of high productivity and efficiency. Expertise in data entry, calendar management, and document preparation ensures seamless operational flow. Strong communication, problem-solving, and time management skills enhance team collaboration and project execution.
Overview
5
5
years of professional experience
Work History
CLEAN ENERGY APPOINTMENT SPECIALIST
Halco Home Solutions
Phelps
02.2026 - 05.2026
- Managed multiple calendars simultaneously, ensuring accurate data entry into appointment system to facilitate seamless scheduling.
- Tracked incoming calls from potential customers, providing timely follow-up services to enhance customer engagement.
- Utilized CRM software to efficiently track and update customer interactions, improving overall communication.
- Proactively identified opportunities for improving efficiency within the organization's workflow processes.
HOME ENERGY ADMINISTRATOR
Halco Home Solutions
Phelps
05.2025 - 03.2026
- Responded to customer inquiries via phone and email, resolving questions and complaints to enhance customer satisfaction.
- Leveraged software tools to streamline administrative processes, ensuring timely completion of tasks.
- Developed spreadsheets to track project progress, budgets and other related data.
- Collaborated with other teams to develop strategies for improving operational efficiency.
- Processed invoices and other documents accurately and efficiently.
- Organized and maintained filing system for contracts and invoices, improving document retrieval and compliance.
- Organized and maintained physical and digital files related to production processes.
- Maintained accurate records and files for customer interactions and transactions.
- Supported senior management and project teams with administrative tasks.
JOB COST ANALYST
Halco Home Solutions
Phelps
02.2024 - 05.2025
- Prepared detailed reports on cost analysis for management review and decision-making.
- Created detailed reports summarizing project costs and variances from budgets.
- Utilized software programs to generate detailed reports outlining estimated costs associated with proposed projects.
- Developed solutions for complex costing issues through strong analytical skills.
- Maintained accurate cost records using advanced Excel and Access database skills.
- Recorded variations in labor and supply costs to maintain accurate financial analysis.
- Trained junior analysts on cost analysis techniques and reporting processes.
GENERAL MANAGER
SPUNK FITNESS
US
03.2022 - 02.2024
- Selected, trained, and evaluated personnel to foster positive attitudes toward company objectives through strength-based relationships.
- Develop and implement product-marketing strategies, including advertising campaigns and sales promotions.
- Reviewed financial statements, sales, and activity reports to assess productivity and identify areas for cost reduction or program improvement.
- Designed, evaluated, and modified benefits and policies to maintain current, competitive programs in compliance with legal requirements.
- Coordinated staff assignments to optimize workflow and meet operational needs.
- Updated and maintained employee records in the database for accuracy and compliance.
- Recorded, analyzed, and adjusted reports including payroll, company transactions, and insurance reconciliations.
PERSONAL TRAINER
SPUNK FITNESS
US
04.2021 - 02.2024
- Evaluated individuals' abilities, needs, and physical conditions and developed suitable training programs to meet any special requirements.
- Educated clients on nutrition principles and healthy lifestyle habits, enhancing their overall wellness and fitness journey.
- Maintained accurate records of all consultations, assessments, programs and progress notes for each client.
- Promoted health clubs through membership sales, increasing community engagement and retention.
- Collaborated with management teams to develop annual sales plans, setting clear goals and targets to drive business growth.
FRONT DESK
SPUNK FITNESS
US
04.2021 - 03.2022
- Delivered efficient and courteous customer service, contributing to a positive shopping environment.
- Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Collaborated with departmental leaders to establish organizational goals, strategic plans, and objectives.
- Utilized social media platforms to promote brand and engage with customers, increasing online visibility.
- Managed and coordinated multiple projects while ensuring timely completion.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
BUSINESS MANAGEMENT - CONCENTRATION IN HUMAN RESOURCES
Keuka College
Keuka Park, NYSkills
- Lead generation
- CRM software proficiency
- Financial management
- Record keeping
- Calendar management
- Team collaboration
- Goal oriented
- Attention to detail
- Conflict resolution
- Communication follow-up
- Workflow optimization
References
References available upon request
Timeline
CLEAN ENERGY APPOINTMENT SPECIALIST
Halco Home Solutions
02.2026 - 05.2026
HOME ENERGY ADMINISTRATOR
Halco Home Solutions
05.2025 - 03.2026
JOB COST ANALYST
Halco Home Solutions
02.2024 - 05.2025
GENERAL MANAGER
SPUNK FITNESS
03.2022 - 02.2024
PERSONAL TRAINER
SPUNK FITNESS
04.2021 - 02.2024
FRONT DESK
SPUNK FITNESS
04.2021 - 03.2022
BUSINESS MANAGEMENT - CONCENTRATION IN HUMAN RESOURCES
Keuka College