Summary
Overview
Work History
Education
Skills
Websites
Current Location
Timeline
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Brooke Malone

Fenton,United States

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Bring 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented professional considered knowledgeable leader and dedicated problem solver.

Overview

11
11
years of professional experience

Work History

Regional Administrative Manager

Wyld
04.2021 - Current
  • Oversee operation, growth, and quality of 9 facilities in several states, while also supporting onboarding, training, and engagement of staff
  • Order and track facility supplies and inventory, organize and conduct facility meetings and tours, and travel to each state to help with sales launches and new facilities opening.
  • Coordinate with project managers, contractors, and local authorities to ensure successful and timely completion of new facilities in my region.
  • Streamlined administrative processes by implementing efficient regional management strategies.
  • Improved employee satisfaction by addressing concerns and implementing targeted solutions in timely manner.
  • Ensured compliance with company policies and procedures through diligent oversight of regional activities.

Event Coordinator

WARWICK HILLS GOLF & COUNTRY CLUB
01.2021 - 01.2022
  • Managed 10-15 servers, 5 bartenders, and set up team.
  • Coordinated with event manager for specific details of each event.
  • Communicated with kitchen for catering.
  • Met with host of event on topics ranging from DJ, bar packages to number of guests.
  • Performed light office work.
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

Bar Manager

Breckenridge Brewery
09.2019 - 05.2020
  • Ensured excellent service from bartenders and servers.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Enhanced team productivity through effective scheduling and task delegation with team of 15 staff.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 20% improvement over prior onboarding process.

Assistant Event Coordinator

Just A Thought Event Planning
05.2013 - 09.2019
  • Enhanced event attendee satisfaction by effectively coordinating logistics and managing event timelines.
  • Delivered exceptional customer service, addressing attendee concerns promptly and professionally during events.
  • Facilitated efficient communication between team members by maintaining organized records of event plans, schedules, and contacts.
  • Streamlined registration process for smoother check-in, resulting in positive feedback from attendees.
  • Assisted in planning of high-quality events by researching and recommending suitable venues and vendors.

Education

Bachelor's degree - Marketing

University of Michigan-Flint School of Management
Flint, MI
08.2021

Skills

  • Event Planning
  • Social Media
  • Event Management
  • Human Resources
  • Staff Training and Development
  • Meeting facilitation
  • Administrative Support
  • Office Management

Current Location

Fenton, Michigan

Timeline

Regional Administrative Manager

Wyld
04.2021 - Current

Event Coordinator

WARWICK HILLS GOLF & COUNTRY CLUB
01.2021 - 01.2022

Bar Manager

Breckenridge Brewery
09.2019 - 05.2020

Assistant Event Coordinator

Just A Thought Event Planning
05.2013 - 09.2019

Bachelor's degree - Marketing

University of Michigan-Flint School of Management

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Brooke Malone