Brooke Martin
Heiskell,TN
Summary
Proactive and customer-focused, excelled at Hammers Dry Goods by delivering exceptional support and resolving issues effectively.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Hammers Dry Goods
05.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Recover the floor
- Answered customer telephone calls promptly.
- Handled cash/credit refunds and exchanges.
Education
Associate of Science - Radiological Technician
Roane State Community College
Harriman, TN06-2025
High School Diploma -
Anderson County High School
130 Maverick Cir, Clinton, Tn 3771605-2023
Skills
- Customer support
- Problem resolution
- Refunds and exchanges
- Team collaboration
- Relationship building
- Time management
- Organization
Availability
I am available Monday, Wednesday, and Friday all day
Timeline
Customer Service Associate
Hammers Dry Goods
05.2021 - Current
Associate of Science - Radiological Technician
Roane State Community College
High School Diploma -
Anderson County High School
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