Brooke McCaffrey
Drybar Cranston
Providence,RI
5
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Shift Leader
2 Years- Supervised daily operations, ensuring adherence to service standards and quality control.
- Trained and mentored team members on customer service protocols and product knowledge.
- Coordinated staff schedules to optimize workflow and enhance service efficiency.
- Managed inventory levels, conducting regular audits to maintain product availability.
Server
1 Year 9 Months- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
Dietary Server
11 Months- Delivered nutritious meals to residents according to dietary restrictions and preferences.
- Assisted in setting up dining areas, ensuring cleanliness and organization.
- Collaborated with kitchen staff to maintain efficient meal service operations.
- Monitored resident satisfaction during mealtime, addressing concerns promptly.
- Supervised daily operations, ensuring adherence to service standards and quality control.
Education
GED
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Strong verbal and written communication
Training assistance
Creative problem solving
Team supervision
Timeline
Shift Leader
Drybar Cranston
08.2024 - CurrentRead More
Dietary Server
Stillwater Assisted Living
03.2023 - 02.2024Read More
Server
Fresco
06.2021 - 03.2023Read More
Johnston Senior High School
GED
Read More