Respectful and charming in relating to people of all religious, economic and cultural backgrounds. Enthusiastic about building strong community relationships and providing high-quality religious education services.
Hi, I’m
Brooke McGaha
Assistant Manager
Estacada,OR
Summary
Overview
3
years of professional experience
Work History
Adult and Teen Challenge of PNW Super Thrift, Oregon City, OR
Assistant Manager
2023.05 - Current (1 year & 4 months)
Job overview
- Assisting customers, assisting manager in day-to-day operations, operating cash register, pricing and processing clothing and soft goods, making bank deposits, opening and closing procedures of store
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Teen Challenge Ministry Institute, South Gate
Ministry Coordinator
2022.04 - 2023.05 (1 year & 1 month)
Job overview
- Teacher Advisor, prayed and offering pastoral counseling to students, group counseling sessions
- Managed TCMI's Education Program. Prepared coordinated and distributed information about activities and classes
- Partnered with teaching staff to develop and improve curriculum offerings for students
- Applied critical thinking to solve problems
- Coordinated internships for students with various ministries and churches
- Planned and executed special ministry events and outreaches
- Acted as a liaison for booking choir events
- Scheduled leadership training for Southern California Teen Challenge Staff
- Composed correspondence, reports and meeting notes.
- Provided secretarial and office management support while building cooperative working relationships.
- Prepared and prioritized calendars and correspondence.
- Inventoried and ordered supplies for office.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Teen Challenge Ministry Institute, South Gate
Student Ministry Intern
2006.03 - 2017.03 (11 years)
Job overview
- Balanced studying Global University Biblical Courses with 40 hours per week on-site assisting with ministry procedures.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Organized fundraising events to raise money for TCMI.
- Maintained schedule of class assignments to meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities for the ministry
- Operated control consoles to regulate volume levels and sound quality of sound board for worship.
- Completed Content Creation course
- Assisted Course Instructors, graded assignments
- Imputed and kept record of receipts for the minstry
Education
Grand Canyon University
Bachelor of Arts from Biblical Studies with an Emphasis on Global Missions
10.2026
University Overview
Teen Challenge Ministry Institute
Graduated from Urban Ministry
03.2022
University Overview
Global University
Various Courses from Pastoral Studies
03.2022
University Overview
West Henderson High School
High School Diploma
05.1999
University Overview
Skills
- Administrative Leadership
- Overseeing Events
- Outreach Programs
- Work Task Prioritization
- Cooperative Attitude
- Goal setting and Achievement
- Time Management
- Professional Telephone Etiquette
- Problem-Solving
- Detail-Oriented
- Task Delegation
- Staff Management
- Customer Relations
- Staff Supervision
- Retail Operations
- Money Handling
- Google Drive
- Microsoft Office expertise
Accomplishments
Accomplishments
- Nominiated and accepted into GenNext, a leadership training team consisting of twelve members in Adult and Teen Challenge Pacific North West
Timeline
Assistant Manager
Adult and Teen Challenge of PNW Super Thrift
2023.05 - Current (1 year & 4 months)
Ministry Coordinator
Teen Challenge Ministry Institute
2022.04 - 2023.05 (1 year & 1 month)
Student Ministry Intern
Teen Challenge Ministry Institute
2006.03 - 2017.03 (11 years)
Grand Canyon University
Bachelor of Arts from Biblical Studies with an Emphasis on Global Missions
Teen Challenge Ministry Institute
Graduated from Urban Ministry
Global University
Various Courses from Pastoral Studies
West Henderson High School
High School Diploma
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