Brooke McMillion
Weirton,WV
Summary
Experienced Closing Operations Supervisor with 10 years in the title and mortgage industry, specializing in high-volume closings, post-closing operations, recording, and team leadership. Proven ability to manage and scale teams of up to 35 employees while personally processing 150-200+ files per month. Known for fast turn times, exceptional attention to detail, minimal error rates, and strong client facing communication. Licensed title agent in 17 states with deep operational knowledge across 45 states.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Closing Operations Supervisor
Timios, Inc.
Pittsburgh, PA
03.2016 - 01.2026
- Led daily closing operations for high-volume title company, overseeing end-to-end processes including scheduling, closing, disbursement, post-closing, and recording.
- Managed, hired, trained, and mentored a team on up to 35 employees, ensuring consistent performance, accuracy, and adherence to company and regulatory standards.
- Personally processed, closed, and funded 150-200+ files per month while simultaneously supporting and problem-solving complex files for team members.
- Maintained quick turn times and prompt lender, buyer, seller and realtor communications in a past-faced, deadline-driven environment.
- Implemented quality control practices that resulted in minimal errors and strong compliance outcomes.
- Acted as a primary point of escalation for clients and lenders, resolving issues efficiently and professionally.
- Collaborated leadership to streamline workflows, improve productivity, and adapt processes during peak volume periods.
Education
High School Diploma -
Liberty High School
Glen Daniel, WV05-2008
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Closing Operations
- Title Clearance & Curative
- Post Closing
- Recording
- Client & Lender Communication
- Hiring, Training, & Mentorship
- High-Volume File Management
- Compliance & Quality Control
Certification
Licensed Title Agent in the following states:
- Florida
- Georgia
- Indiana
- Kansas
- Mississippi
- Montana
- Nebraska
- New Hampshire
- North Carolina
- North Dakota
- Ohio
- Pennsylvania
- Rhode Island
- South Carolina
- Vermont
- Wisconsin
Timeline
Closing Operations Supervisor
Timios, Inc.
03.2016 - 01.2026
High School Diploma -
Liberty High School