Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke McMullin

Medway,MA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

COVID-19 Testing Supervisor

RCM Technologies
Norwood, MA
12.2021 - Current
  • Serves as coordinator of COVID-19 testing efforts within a region, providing oversight and response to COVID-19 testing requests and ensuring testing results are relayed back to case investigators, contact tracers, ordering providers, and patients.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

Framingham Podiatry Assosiates
Framingham, MA
04.2021 - 12.2021
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared initial patient charts for admission.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Enhanced office productivity by handling high volume of callers per day.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed patient referrals to other medical specialists.
  • Completed and filed financial documentation for accounting purposes.
  • Helped patients complete necessary medical forms and documentation.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Supported office staff and operational requirements with administrative tasks.

Crew Member

Dunkin' Donuts
Medway, MA
04.2017 - 04.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Supported great dining and meal experiences for guests.
  • Worked front counter, drive-thru and other areas.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.

Laborer

D.B. McMullin Landscape And Construction LLC
Medway, MA
05.2018 - 03.2020
  • Measured dimensions of finished pieces for conformance to specifications.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Worked alongside team to accomplish work goals according to schedule.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.

Teacher's Assistant

Back To Basics Preschool
Medway, MA
04.2016 - 02.2017
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Attended training classes and faculty meetings to stay up-to-date on student progress.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Handed out classroom materials, like pencils, paper and crayons.

Education

Associate of Science - Nursing

Bunker Hill Community College
Charlestown, MA

CNA & CHHA -

K&K Healthcare Training Center
Brockton, MA
04.2021

High School Diploma -

Medway High School
Medway, MA
06.2019

Skills

  • Patient Relations
  • Check-In and Check-Out Procedures
  • Wound Care
  • Procedure Assistance
  • Updating Medical Records
  • Diagnostic Testing
  • Examination Preparation
  • X-Ray Processing
  • Willingness to Learn
  • Patient Chart Tracking

Certification

  • CNA - Certified Nurse Assistant
  • CHHA - Certified Home Health Aide
  • DOT - Department Of Transportation Certification
  • CPR/AED Certification
  • First Aid Certification
  • BLS - Bloodborne Pathogens

Timeline

COVID-19 Testing Supervisor

RCM Technologies
12.2021 - Current

Medical Assistant

Framingham Podiatry Assosiates
04.2021 - 12.2021

Laborer

D.B. McMullin Landscape And Construction LLC
05.2018 - 03.2020

Crew Member

Dunkin' Donuts
04.2017 - 04.2021

Teacher's Assistant

Back To Basics Preschool
04.2016 - 02.2017

Associate of Science - Nursing

Bunker Hill Community College

CNA & CHHA -

K&K Healthcare Training Center

High School Diploma -

Medway High School

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Brooke McMullin