Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brooke Miller

Champaign,IL

Summary

Restoration professional with proven ability to manage and execute complex restoration projects. Adept in deploying industry-standard techniques to restore properties to their original state. Focused on team collaboration and delivering high-quality results, while being flexible and reliable to meet changing needs. Skilled in using restoration equipment and maintaining safety standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restoration Technician

Servpro
12.2022 - 08.2025
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Supervised fellow Restoration Technicians during jobs, including on-call.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Cleaned customer contents and moved into storage units.

Warehouse Associate

Express Employment - Hudson Technologies
07.2022 - 11.2022
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Utilized technology to scan, track, and prep for shipping.
  • Checked levels of oxygen tanks to ensure accurate levels of PSI.
  • Moved and handled hazardous and non-hazardous gases.
  • Assisted in reducing product damage by properly handling and storing materials.

Package Handler

FedEx
11.2021 - 06.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.

Apparel Associate

Martin One Source
12.2020 - 10.2021
  • Heat transferred logos and designs onto ordered apparel.
  • Printed logos and designs to prepare for heat transfer.
  • Operated an eight-headed embroidery machine.
  • Folded clothing to prepare for packaging.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Centennial High School
Champaign, IL

Skills

  • Water damage restoration
  • Sewage cleanup
  • Structure tear-down
  • Water damage assignments
  • Fire damage restoration
  • Trauma scene cleanup
  • OSHA compliance
  • Moisture detection
  • Structural drying techniques
  • Pack-out services
  • Content cleaning
  • Carpet cleaning

Certification

  • Fire & Smoke Damage Restoration
  • Applied Structural Drying
  • Water Damage Restoration

Timeline

Restoration Technician

Servpro
12.2022 - 08.2025

Warehouse Associate

Express Employment - Hudson Technologies
07.2022 - 11.2022

Package Handler

FedEx
11.2021 - 06.2022

Apparel Associate

Martin One Source
12.2020 - 10.2021

Centennial High School

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