Brooke Monet Haines
Legal Assistant
Frisco
Summary
Experienced Legal Assistant specializing in litigation law. Adept at juggling multiple tasks and deadlines to ensure timely project completion and strategic decision-making. Dedicated to optimizing workflows and fostering organizational efficiency to support business expansion.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Legal Assistant
Malachi Law Group PLLC
01.2022 - Current
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Strategic Risk Analyst
JPMorgan Chase
01.2021 - 01.2022
- Conducted detailed risk analyses to identify emerging operational risks, enabling proactive mitigation and improved decision-making.
- Developed real-time Tableau dashboards, improving leadership visibility into key trends and increasing project productivity by 30%.
- Trained team members in research and visualization tools, strengthening analytical capacity across the department.
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Streamlined risk reporting procedures for improved communication with stakeholders and senior management.
Auto Funding Coordinator
Capital One
01.2019 - 01.2020
- Partnered with the sales team to educate dealer customers on Capital One Auto Finance's policies and procedures, improving compliance and operational efficiency.
- Collaborated with dealerships and customers through inbound/outbound calls to gather, verify, and correct loan documentation, maintaining a 95% quality assurance rating.
- Identified, documented, and resolved discrepancies in loan processes, reducing processing errors by 10% and enhancing customer satisfaction.
- Reviewed and decisioned loan applications submitted by dealerships, ensuring alignment with Capital One's risk management policies.
- Cross-functionally collaborated with internal departments to address operational bottlenecks and streamline the loan funding process.
Education
Master of Science - Business Analytics
SMU Cox School of Business
Dallas, TXBachelor of Arts - Economics
Southern Methodist University (SMU)
Dallas, TXSkills
- Project Management
- Strategic Problem Solving
- Data Analytics
- Administrative support
- Microsoft Excel
- Legal document preparation
- Data management
- Document drafting
- Tableau
- Cross-functional Collaboration
- Legal writing
Certification
Business Analysis Fundamentals Certification, Microsoft
Timeline
Legal Assistant
Malachi Law Group PLLC
01.2022 - Current
Strategic Risk Analyst
JPMorgan Chase
01.2021 - 01.2022
Auto Funding Coordinator
Capital One
01.2019 - 01.2020
Bachelor of Arts - Economics
Southern Methodist University (SMU)
Master of Science - Business Analytics
SMU Cox School of Business
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