Brooke Mooney
Wilmington,NC
Summary
Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
Work History
Server
Red Rocks Cafe Bar & Bakery
Huntersville, NC
10.2021 - 12.2023
- Served food and beverages to patrons and confirmed complete orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Set up tables in between patrons to reduce wait times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Handled money transactions accurately while following company procedures for handling cash payments.
Head Lifeguard
Scmgroup
Huntersville, NC
05.2019 - 09.2021
- Helped and instructed patrons using heavy and potentially risky recreational equipment.
- Assisted with swim lessons for all ages, including special needs participants.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Organized periodic drills to test readiness levels for responding to emergencies.
- Reviewed accident reports from subordinate staff members to identify trends or potential issues at the aquatic facility.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Communicated effectively with patrons regarding rules, regulations, and policies related to swimming activities.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
Education
Bachelor of Arts - Communications
University of North Carolina At Wilmington
Wilmington, NCSkills
- Guest Engagement
- Service Prioritization
- Strong Work Ethic
- Positive and Professional
Timeline
Server
Red Rocks Cafe Bar & Bakery
10.2021 - 12.2023
Head Lifeguard
Scmgroup
05.2019 - 09.2021
Bachelor of Arts - Communications
University of North Carolina At Wilmington
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