Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brooke Morabito

Manorville,NY

Summary

A skilled employee offering expertise in order-taking, money handling, and product promotion. Greets guests with a genuine smile, builds rapport, and promotes an enjoyable customer experience. Able to maintain thorough knowledge of the menu to adeptly make recommendations that suit the patron's needs, and will be sure to meet customer needs, drive satisfaction, and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Toast Coffeehouse
Patchogue, NY
05.2023 - 08.2023
  • Served patrons in a timely manner whilst using customer service skills and providing a personable experience, creating long-time loyalty from many customers.
  • Assisted with food running; filled the roles of busser, bartender, and barista when necessary.
  • Prepared espresso and coffee-based drinks as well as alcoholic beverages according to their recipes.
  • Maintained a well-versed knowledge of the menu, as well as being conscious of allergies, and such needs of the patrons.

Server

Wellbridge Addiction Treatment and Research
Calverton, NY
01.2022 - 09.2022
  • Established strong connections with patients and fellow staff members while providing top-notch service and fulfilling necessary tasks to satisfy their needs.
  • Managed stock and products both in the front of house and behind the line to ensure the smooth operation of the kitchen and dining area; as well as completed cleaning duties by sweeping and mopping floors, wiping and sanitizing surfaces, and tidying up serving areas that were frequented by patients and staff members.

Kitchen Expeditor

Peconic County Brewing
Riverhead, NY
04.2021 - 09.2021
  • Orchestrated smooth and seamless workflow between kitchen and tables in a fast-paced restaurant environment, resulting in quick delivery of proper orders with full customer satisfaction.
  • Interacted with the front-of-house staff, management, and culinary team, while fulfilling special customer requests, and meeting the restaurant's high-quality food and service standards.

Barista

Starbucks
Riverhead, NY
01.2019 - 03.2020
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences, as well as described menu items to customers and suggested products.
  • Prepared and served coffee, espresso drinks, blended beverages, and teas while maintaining a calm demeanor during high-volume periods both in the café and drive thru of several store locations.
  • Supported highest standards of conduct and service to support company reputation and ensure that all customers leave the establishment feeling satisfied.

Education

Bachelor of Arts - Theatre Studies

Montclair State University
Montclair, NJ
05-2025

Associate of Arts - Theatre (Acting Emphasis)

Suffolk County Community College
Selden, NY
05-2023

High School Diploma -

Eastport South Manor Jr.-Sr. High School
Manorville
06-2020

Skills

  • Organization and Prioritization
  • Creativity
  • Critical Thinking Skills
  • Hospitality and Professionalism
  • Customer Service Skills
  • Kitchen Expo Capabilities
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • Espresso Machine Operations
  • Food and drink Preparation

Affiliations

  • Acting
  • Powerlifting
  • Writing
  • Music
  • Yoga

Timeline

Server

Toast Coffeehouse
05.2023 - 08.2023

Server

Wellbridge Addiction Treatment and Research
01.2022 - 09.2022

Kitchen Expeditor

Peconic County Brewing
04.2021 - 09.2021

Barista

Starbucks
01.2019 - 03.2020

Bachelor of Arts - Theatre Studies

Montclair State University

Associate of Arts - Theatre (Acting Emphasis)

Suffolk County Community College

High School Diploma -

Eastport South Manor Jr.-Sr. High School

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Brooke Morabito